Douglas INFINITI
Summit, NJ
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This is my 4th car from Douglas and the experience was wonderful. Carey and Jaime did a great job and the entire process from returning my prior car to picking up the new vehicle is was truley a pleasnt wonderful. Carey and Jaime did a great job and the entire process from returning my prior car to picking up the new vehicle is was truley a pleasnt experience. Thank you both for making this happen. I highly recommend Carey and Douglas Infinity More
I recently was in the market for a new car and visited Douglas Infiniti to look at the q50. Everyone was extremely friendly, very in formative and the price they gave me was unmatched by any other local d Douglas Infiniti to look at the q50. Everyone was extremely friendly, very in formative and the price they gave me was unmatched by any other local dealership. I had a great experience and highly recommend this dealership More
I usually only leave reviews when service is very good OR very bad. My opinion of Douglas Infinity is Outstanding and after seeing all the other reviews I guess I'm not alone. Jamie, Carey and everyone else very bad. My opinion of Douglas Infinity is Outstanding and after seeing all the other reviews I guess I'm not alone. Jamie, Carey and everyone else at this dealership get 5 gold stars from me. Great job guys! More
When shopping for a new or used Infiniti, Douglas Infiniti is the place to go in NJ/NY. This has been the best car buying experience I've ever had. Mike Carchia was fantastic. He was very knowle Infiniti is the place to go in NJ/NY. This has been the best car buying experience I've ever had. Mike Carchia was fantastic. He was very knowledgable about the FX35 I was looking for. Mike was very patient is the whole buying process. He offered a test drive, with absolutely no pressure to buy Today. Mike offered me a fantastic deal on the used Infiniti FX35 and FX50 on the lot. Traded my FX45. Gave me a fantastic interest rate on the loan (Thanks to Jimmy too) Mike's approach was more about making me happy than making a commission. Mike Carchia went the extra mile before , during and after delivery. He also setup my first service appointment and free loaner car. Alexis and the service dept were fantastic too. If you are looking for a new or used Infiniti, GO TO DOUGLAS!!! Ask for MIKE CARCHIA. Trust me, buying from Douglas and Mike is not like buying a Infiniti from a Car Dealer or Car Salesperson, its like buying a car from a FRIEND. Thank you Mike, Thank you Douglas. Ral F. More
I came to the dealership to hear about the new Q50. I went directly to see Gil, who I had dealt with three years earlier. He's very personable and treats you llike an old friend. His excitement over t went directly to see Gil, who I had dealt with three years earlier. He's very personable and treats you llike an old friend. His excitement over this new model was evident when we discussed its advanced technology and design of both the interior and the exterior. The new touch screen controls for the navigation system and radio was also very impressive. I will say that Gil has the patience of a saint. I took up a lot of his time asking questions and test driving the vehicle on two occasions. The dealership was very accomodating as well and allowed me take the Q50 for a couple of hours, which helped me in making my decision. i would definitely recommend Douglas Infiniti to anyone interested in a new Infiniti. More
It was such a pleasure to work with Gil at Douglas. He made the process so great!the environment is friendly and professional and the selection is good made the process so great!the environment is friendly and professional and the selection is good More
After spending 3 weeks vehicle shopping, I was referred by a friend to give Douglas Infiniti a look. As luck should have it, that advice made this dealership my final stop and we subsequently sealed the de by a friend to give Douglas Infiniti a look. As luck should have it, that advice made this dealership my final stop and we subsequently sealed the deal. Went to look at a Q50 with Mr. Aaron Goodwin and I left the dealer with the exact car I wanted (package/color, etc.) Mr Goodwin was pleasurable to work with. Mr. Goodwin, along with the staff I came in contact with that afternoon, made this transaction a painless one and I would recommend this spot for anyone shopping around. More
I was in the dealership today interested in a new M, Aaron Goodwin was my salesperson he was very helpful, polite and friendly. Usually at dealerships you feel pressured by the salesperson but I didn't Aaron Goodwin was my salesperson he was very helpful, polite and friendly. Usually at dealerships you feel pressured by the salesperson but I didn't feel that way with him. I was just browsing today however when I am ready to purchase I will come back and purchase a vehicle from him. More
I first walked in and was greeted by a very professional-looking sales person. His name was Joe. I did not feel overwhelmed by pushy sales people at all. Joe was very accommodating and was quit professional-looking sales person. His name was Joe. I did not feel overwhelmed by pushy sales people at all. Joe was very accommodating and was quite personable. He showed me several models and was very knowledgeable of them all. He even stayed late after closing when I ran late getting to the dealership. You can buy a car anywhere, but you should come here for the service and the reasonable prices. It is unbeatable. The next time I need a new car, Douglas Infiniti will be the first place I go, and Joe will be the sales person I ask for. A big thank you to the friendly staff at Douglas Infiniti for making my car shopping experience pleasurable. More
I wanted to thank Douglas Infinity for the amazing customer service and sales experience I had buying a Select Premium used car from them! The sales process was comfortable and fair without any pressu customer service and sales experience I had buying a Select Premium used car from them! The sales process was comfortable and fair without any pressure. Our salesman Ray Pierce, was extremely helpful with all my questions and concerns. And when things didn't go exactly as planned, he made sure we were taken care of! I will certainly recommend them to all friends and family! Thanks to the service Manager Mr. Gary Darling as well for overseeing repairs that needed to be made to my new "used" vehicle! Thanks again!- Michelle More