
Douglas INFINITI
Summit, NJ
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My experience with Aaron Goodwin at Douglas Infiniti was exceptional! I came in to purchase a G37, and could not be happier with the purchase experience. Aaron was very knowledgeable about the G37 and the Q exceptional! I came in to purchase a G37, and could not be happier with the purchase experience. Aaron was very knowledgeable about the G37 and the Q50, and took me out for a test drive in both cars. He showed interest in what my needs were, and recommended the best options for me between leasing and purchasing within my budget. He was very friendly and I greatly recommend working with him for your new Infiniti. More
Aaron Goodwin was professional, courteous and understanding of our needs. He made us feel comfortable with our purchase regarding safety, utility and price. Everything he said was honest and tr understanding of our needs. He made us feel comfortable with our purchase regarding safety, utility and price. Everything he said was honest and truthful. There were no surprises or hiccups in any stage of the process. I have already referred friends to the dealership and specifically Aaron. More
Our experience at Douglas was a pleasure from beginning to end. From the moment we called to inquire about leasing a new car to the car being delivered to us, everything went smoothly. The customer service to end. From the moment we called to inquire about leasing a new car to the car being delivered to us, everything went smoothly. The customer service we received was wonderful. Aaron especially went out of his way for us, even delivering papers and extra keys to us at home. In fact, he gave us his cell number to call in case we ever have a problem with anything. We would not hesitate to recommend Douglas and Aaron in particular. More
Aaron was fantastic...he was the antithesis of a stereotypical car dealer. He was zero pressure, very honest and knowledgeable about the vehicle. We felt we received a fair price for the truck as stereotypical car dealer. He was zero pressure, very honest and knowledgeable about the vehicle. We felt we received a fair price for the truck as well and Aaron was more than accommodating in making the paper work process totally stress free. I would highly recommend both Aaron and Douglas Infiniti. More
As a very informed car enthusiast and dealing with many dealerships, I am completely honest in my appraisal of how I am treated. On entering the dealership, I was greeted enthusiastically. I was given th dealerships, I am completely honest in my appraisal of how I am treated. On entering the dealership, I was greeted enthusiastically. I was given the opportunity to test drive the model that I was interested in. They had the model with the color combination that I wanted. The price was negotiated with ease. Jaime and Aaron were very pleasant to deal with. The business and finance department was outstanding and financing was obtained. I had the car delivered within one week. I am usually very harsh in how I grade dealerships and only write a review if a had a very pleasureable experience or a very poor experience. After reading the reviews for Douglas Infiniti, I am pleased to report that there are no exaggerations. You get a decent price, excellent customer service, a competitive price and had an offer to take the vehicle home for an extended test drive...you really cannot ask for anything more from a dealership. I would recommend this dealership very highly to anyone who is interested in purchasing or leasinig an Infiniti. More
This is my 4th car from Douglas and the experience was wonderful. Carey and Jaime did a great job and the entire process from returning my prior car to picking up the new vehicle is was truley a pleasnt wonderful. Carey and Jaime did a great job and the entire process from returning my prior car to picking up the new vehicle is was truley a pleasnt experience. Thank you both for making this happen. I highly recommend Carey and Douglas Infinity More
I recently was in the market for a new car and visited Douglas Infiniti to look at the q50. Everyone was extremely friendly, very in formative and the price they gave me was unmatched by any other local d Douglas Infiniti to look at the q50. Everyone was extremely friendly, very in formative and the price they gave me was unmatched by any other local dealership. I had a great experience and highly recommend this dealership More
I usually only leave reviews when service is very good OR very bad. My opinion of Douglas Infinity is Outstanding and after seeing all the other reviews I guess I'm not alone. Jamie, Carey and everyone else very bad. My opinion of Douglas Infinity is Outstanding and after seeing all the other reviews I guess I'm not alone. Jamie, Carey and everyone else at this dealership get 5 gold stars from me. Great job guys! More
When shopping for a new or used Infiniti, Douglas Infiniti is the place to go in NJ/NY. This has been the best car buying experience I've ever had. Mike Carchia was fantastic. He was very knowle Infiniti is the place to go in NJ/NY. This has been the best car buying experience I've ever had. Mike Carchia was fantastic. He was very knowledgable about the FX35 I was looking for. Mike was very patient is the whole buying process. He offered a test drive, with absolutely no pressure to buy Today. Mike offered me a fantastic deal on the used Infiniti FX35 and FX50 on the lot. Traded my FX45. Gave me a fantastic interest rate on the loan (Thanks to Jimmy too) Mike's approach was more about making me happy than making a commission. Mike Carchia went the extra mile before , during and after delivery. He also setup my first service appointment and free loaner car. Alexis and the service dept were fantastic too. If you are looking for a new or used Infiniti, GO TO DOUGLAS!!! Ask for MIKE CARCHIA. Trust me, buying from Douglas and Mike is not like buying a Infiniti from a Car Dealer or Car Salesperson, its like buying a car from a FRIEND. Thank you Mike, Thank you Douglas. Ral F. More
I came to the dealership to hear about the new Q50. I went directly to see Gil, who I had dealt with three years earlier. He's very personable and treats you llike an old friend. His excitement over t went directly to see Gil, who I had dealt with three years earlier. He's very personable and treats you llike an old friend. His excitement over this new model was evident when we discussed its advanced technology and design of both the interior and the exterior. The new touch screen controls for the navigation system and radio was also very impressive. I will say that Gil has the patience of a saint. I took up a lot of his time asking questions and test driving the vehicle on two occasions. The dealership was very accomodating as well and allowed me take the Q50 for a couple of hours, which helped me in making my decision. i would definitely recommend Douglas Infiniti to anyone interested in a new Infiniti. More