Douglas INFINITI

This dealer 'Douglas Infinity' at summit, NJ has no professional ethicd, I went their to trade in my 2013 bmw 528i xdrive for an Infinity QX60 as I was looking for a seven seater , the sales person no professional ethicd, I went their to trade in my 2013 bmw 528i xdrive for an Infinity QX60 as I was looking for a seven seater , the sales person was RAY PIERCE, on 15h Nov 2013 and after carefully reviewing my car he came up with an offer of $46000 for my car, I said I will discuss this with my wife , I was in touch with Ray for the entire week and even gave him a call before starting on 22nd Nov 2013, I was agreed with the trade in value they have offered, I went with Ray to even choose the car in their lot , have even chosen the car, they took all my personal details for the loan application and after half hour they came out and said they cannot offer me $46000 for my bmw, I mean this is so ridiculous , they did not stick to their words, they wasted my entire time, my efforts to come all the way from perth Amboy , nj, this dealership is such a waste of time, just beware of this weird dealer and especially don't ever try to deal with this person Ray Pierce, I thought he is a gentleman but he is a jerk. More

I purchased an 2010 Infiniti EX35 in June from Michael Carchia and the whole experience was like a dream come true! Michael was patient and attentive before, during and after the sale. I have never had su Carchia and the whole experience was like a dream come true! Michael was patient and attentive before, during and after the sale. I have never had such an enjoyable experience purchasing a car before. My car seemed like it was brand new except for a minor dent that was on the passenger side, which Michael had removed for me. In addition, Michael had the dealer replace two of the tires on my Infiniti. Everyone at Douglas Infiniti maintains a high level of professionalism and they really go above and beyond to please the customer. The service department is fantastic and each time I brought my car in, it was serviced quickly and I was provided with a loaner car or a ride to and from work. Alexis in the service department is great and I really felt like I was leaving my car with family each time I brought it in for service. I love my car so much that my boyfriend also went to Douglas Infiniti and bought a car from Michael Carchia. Douglas Infiniti is an excellend dealer with quality service and I highly recommend shopping there for a new or used car. The whole experience has been a pleasure and I look forward to continuing to service my car at Douglas. Suzanne Quinn Berkeley Heights, NJ More

I came to purchase an Infiniti at Douglas from Gil Coronado, who made the experience flawlessly simple. I drove out with my new vehicle within a week. Great job, Gil! Thank you! I WILL be back for my Coronado, who made the experience flawlessly simple. I drove out with my new vehicle within a week. Great job, Gil! Thank you! I WILL be back for my next vehicle. Can I get Red, Black, Orange and Yellow flames paint job next time? More

My experience with Douglas Infiniti was one that would make me a repeat customer. The sales staff, specifically my associate, Matt Ali, made my new car shopping experience a very pleasurable one. Showed make me a repeat customer. The sales staff, specifically my associate, Matt Ali, made my new car shopping experience a very pleasurable one. Showed a great deal of professionalism and was very detail oriented in explaining all of the ins and outs of the vehicles. More

I just worked out a fantastic deal for a Q50S at Douglas Infiniti tonight ( my third car with Douglas since 2001) .. you will not find a more honest and caring staff in the tri state area and probably the Infiniti tonight ( my third car with Douglas since 2001) .. you will not find a more honest and caring staff in the tri state area and probably the country. Gil Coronado & Jamie Fishbane thank you for the best price , the best service and most importantly your loyalty. Tom Warren NJ More

My experience with Aaron Goodwin at Douglas Infiniti was exceptional! I came in to purchase a G37, and could not be happier with the purchase experience. Aaron was very knowledgeable about the G37 and the Q exceptional! I came in to purchase a G37, and could not be happier with the purchase experience. Aaron was very knowledgeable about the G37 and the Q50, and took me out for a test drive in both cars. He showed interest in what my needs were, and recommended the best options for me between leasing and purchasing within my budget. He was very friendly and I greatly recommend working with him for your new Infiniti. More

Aaron Goodwin was professional, courteous and understanding of our needs. He made us feel comfortable with our purchase regarding safety, utility and price. Everything he said was honest and tr understanding of our needs. He made us feel comfortable with our purchase regarding safety, utility and price. Everything he said was honest and truthful. There were no surprises or hiccups in any stage of the process. I have already referred friends to the dealership and specifically Aaron. More

Our experience at Douglas was a pleasure from beginning to end. From the moment we called to inquire about leasing a new car to the car being delivered to us, everything went smoothly. The customer service to end. From the moment we called to inquire about leasing a new car to the car being delivered to us, everything went smoothly. The customer service we received was wonderful. Aaron especially went out of his way for us, even delivering papers and extra keys to us at home. In fact, he gave us his cell number to call in case we ever have a problem with anything. We would not hesitate to recommend Douglas and Aaron in particular. More

Aaron was fantastic...he was the antithesis of a stereotypical car dealer. He was zero pressure, very honest and knowledgeable about the vehicle. We felt we received a fair price for the truck as stereotypical car dealer. He was zero pressure, very honest and knowledgeable about the vehicle. We felt we received a fair price for the truck as well and Aaron was more than accommodating in making the paper work process totally stress free. I would highly recommend both Aaron and Douglas Infiniti. More

As a very informed car enthusiast and dealing with many dealerships, I am completely honest in my appraisal of how I am treated. On entering the dealership, I was greeted enthusiastically. I was given th dealerships, I am completely honest in my appraisal of how I am treated. On entering the dealership, I was greeted enthusiastically. I was given the opportunity to test drive the model that I was interested in. They had the model with the color combination that I wanted. The price was negotiated with ease. Jaime and Aaron were very pleasant to deal with. The business and finance department was outstanding and financing was obtained. I had the car delivered within one week. I am usually very harsh in how I grade dealerships and only write a review if a had a very pleasureable experience or a very poor experience. After reading the reviews for Douglas Infiniti, I am pleased to report that there are no exaggerations. You get a decent price, excellent customer service, a competitive price and had an offer to take the vehicle home for an extended test drive...you really cannot ask for anything more from a dealership. I would recommend this dealership very highly to anyone who is interested in purchasing or leasinig an Infiniti. More