Douglas INFINITI
Summit, NJ
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The professionalism, care and attention given me and my needs in selecting a vehicle was 'exceptional' by Aaron Goodwin and his Manager Ed English. I felt that I was not only buying a car and leaving the needs in selecting a vehicle was 'exceptional' by Aaron Goodwin and his Manager Ed English. I felt that I was not only buying a car and leaving the dealership, but coming into the 'Douglas Family'. It was the BEST experience I ever had in purchasing a vehicle. I highly recommend Douglas to everyone. Infiniti is the BEST automobile on the road ! More
He was very helpful, answered all my questions, worked fast,and gave me a great deal. When I came to pick up the car,he had everything ready when I got there. Highly recommend. fast,and gave me a great deal. When I came to pick up the car,he had everything ready when I got there. Highly recommend. More
Our 3rd Infiniti, all from Douglas- They are great to work with in all respects. Gil Coronado did a fantastic job of finding the right car at the right price- Very knowledgable, friendly and good advice work with in all respects. Gil Coronado did a fantastic job of finding the right car at the right price- Very knowledgable, friendly and good advice. The service area is a complete pleasure to work with as well, from a loaner vehicle to prompt and dependable service. Working with a family owned dealership does make a difference, we would not go anywhere else. More
From the time I entered the dealership, Jaime is so friendly. He introduced me to Mike who was so patient and helpful. The the finance man John was the best!! Love this dealership. I have been goin friendly. He introduced me to Mike who was so patient and helpful. The the finance man John was the best!! Love this dealership. I have been going there for service for over five years (a vehicle I purchased somewhere else) and finally I purchursed a pre-owned from them. More
Aaron, our salesperson, was friendly and professional. He seemed to know his products. When we began our search, we were looking at the QX60 but, complained about the slow acceleration. He informed us o He seemed to know his products. When we began our search, we were looking at the QX60 but, complained about the slow acceleration. He informed us of the upcoming hybrid and how it is suppose to has more horsepower. That is the car we ended up buying. When we were ready to buy the car, Aaron was competitive in making a sale. Frequently, when I went to the dealership, I was under a tight timeline. He was very conscientious and considerate of my time. He made sure everything was ready for me. Also, if I had a question, I was able to get it answered within a day - if he wasn't available, his manager was very helpful too. The only areas for improvement for them are: (1) Since we had specific requests in our car, they did not have it in stock. But, there was a car at the dock that did have what we wanted. Aaron originally said that we would likely get the car within a week. We ended up getting it a few weeks later. So, it took much longer to get the car than we expected. (2) Further, it took them over a week to transfer the title for the car. Although we were not in a rush to get the title, it seems a bit too long. But, when we pushed him, we received the title the next day. More
Three years ago, I bought my first Infiniti – I shopped a few different Infiniti dealers and chose to go with Douglas Infiniti. To my good fortune, I was assisted by Aaron Goodwin. Aaron was easy to deal wi few different Infiniti dealers and chose to go with Douglas Infiniti. To my good fortune, I was assisted by Aaron Goodwin. Aaron was easy to deal with, extremely professional yet very down to earth. The whole experience was great from start to finish. Three years later, I bought another Infiniti and didn’t even need to think twice about where I was going to buy it and who I was going to buy it from – Aaron Goodwin at Douglas Infiniti! The buying experience could not get much better. If you’re interested in an Infiniti, save yourself the time in checking out dealerships – Go to Infiniti Douglas and ask for Aaron – you won’t be disappointed. More
Great experience, everyone was very friendly, clean facility, great lounge area & good pricing on a lease. Aaron was great & very helpful & got us into our car easily. facility, great lounge area & good pricing on a lease. Aaron was great & very helpful & got us into our car easily. More
THIS IS OUR 6TH INFINTI.WE HAVE BEEN DEALING WITH DOUGLAS INFINITI FOR MANY YEARS AND OUR LAST 4 PURCHASES ,WE HAVE DEALT WITH AARON GOODWIN OF DOUGLAS INFINITI. HE HAS PROVIDED PROFESSIONAL, KNOWLEDGEABLE, INFINITI FOR MANY YEARS AND OUR LAST 4 PURCHASES ,WE HAVE DEALT WITH AARON GOODWIN OF DOUGLAS INFINITI. HE HAS PROVIDED PROFESSIONAL, KNOWLEDGEABLE, COURTEOUS SERVICE AND COMPETITIVE PRICING.HE HAS GONE THE EXTRA MILE ALWAYS OFFERING TO REVIEW OUR QUESTIONS, COME TO OUR HOME, AND SPEND CONSIDERABLE TIME WITH US IN ADJUSTING TO OUR NEW CARS,ESPECIALLY OUR LATEST, THE Q 50. THE DEALERSHIP PROVIDES A WARM, FRIENDLY ATMOSPHERE AND THE SERVICE DEPARTMENT IS EXEMPLARY.WE SHALL CONTINUE TO PURCHASE CARS FROM AARON AND DOUGLAS INFINITI AS THE OCCASION REQUIRES. More
Over the past twenty years Douglas has prove to me time and again for the 15 cars my family has purchased/leased that they have been and continue to be the best for product knowledge, pricing, delivery and and again for the 15 cars my family has purchased/leased that they have been and continue to be the best for product knowledge, pricing, delivery and service. More
Mr. Jackson is a true gentleman and a pleasure to deal with. His product knowledge is excellent. This is my third Infinity that I have leased through him and the experience could not be better. with. His product knowledge is excellent. This is my third Infinity that I have leased through him and the experience could not be better. More