Douglas INFINITI

Great dealership, worked with Henry Zhu. He made it very easy. We did everything over the phone. When I got to the dealership, everything was ready and I didnt have to wait. Very honest, Highly recommended. easy. We did everything over the phone. When I got to the dealership, everything was ready and I didnt have to wait. Very honest, Highly recommended. More

I went to Douglas Infiniti to look for a new vehicle and Henry Zhu helped me out and got me into a brand new Infiniti QX60. Henry Zhu helped me out and got me into a brand new Infiniti QX60. More

Aaron treated me like family! He made sure I got the car that I wanted at a great price. His great service didn't stop after I went home with the car. He has emailed me about 3 times to make sure I didn't that I wanted at a great price. His great service didn't stop after I went home with the car. He has emailed me about 3 times to make sure I didn't have any questions and that everything was going well with the car. More

Buying a new car is always an intimidating and sometimes an uncomfortable process. You want to feel certain that you are getting the best car at the right price and at Douglas Infiniti, I feel that was the an uncomfortable process. You want to feel certain that you are getting the best car at the right price and at Douglas Infiniti, I feel that was the case. Buying an Infiniti was a significant investment but Aaron Goodwin made me feel confident that I purchased the right car and continuously provided possible pricing scenarios throughout our discussions to make a new car affordable. I will definitely buy from Aaron and Douglas Infiniti in the future. More

I recently stopped by Douglas Infiniti and met with a Sales Agent named Matthew Ali. Matthew was very courteous and never pushy. He took his time to listen to what I wanted out of the Q50 and he made sur Sales Agent named Matthew Ali. Matthew was very courteous and never pushy. He took his time to listen to what I wanted out of the Q50 and he made sure he accommodated me. He was more than professional. One, if not the BEST, Sales Agents I have ever met with. He explained every option to me and tried his very best to get me the best offer possible. I will refer him to any family and friend that is looking to buy a new or used Infiniti. - Jim Mair More

The professionalism, care and attention given me and my needs in selecting a vehicle was 'exceptional' by Aaron Goodwin and his Manager Ed English. I felt that I was not only buying a car and leaving the needs in selecting a vehicle was 'exceptional' by Aaron Goodwin and his Manager Ed English. I felt that I was not only buying a car and leaving the dealership, but coming into the 'Douglas Family'. It was the BEST experience I ever had in purchasing a vehicle. I highly recommend Douglas to everyone. Infiniti is the BEST automobile on the road ! More

He was very helpful, answered all my questions, worked fast,and gave me a great deal. When I came to pick up the car,he had everything ready when I got there. Highly recommend. fast,and gave me a great deal. When I came to pick up the car,he had everything ready when I got there. Highly recommend. More

Our 3rd Infiniti, all from Douglas- They are great to work with in all respects. Gil Coronado did a fantastic job of finding the right car at the right price- Very knowledgable, friendly and good advice work with in all respects. Gil Coronado did a fantastic job of finding the right car at the right price- Very knowledgable, friendly and good advice. The service area is a complete pleasure to work with as well, from a loaner vehicle to prompt and dependable service. Working with a family owned dealership does make a difference, we would not go anywhere else. More

Aaron, our salesperson, was friendly and professional. He seemed to know his products. When we began our search, we were looking at the QX60 but, complained about the slow acceleration. He informed us o He seemed to know his products. When we began our search, we were looking at the QX60 but, complained about the slow acceleration. He informed us of the upcoming hybrid and how it is suppose to has more horsepower. That is the car we ended up buying. When we were ready to buy the car, Aaron was competitive in making a sale. Frequently, when I went to the dealership, I was under a tight timeline. He was very conscientious and considerate of my time. He made sure everything was ready for me. Also, if I had a question, I was able to get it answered within a day - if he wasn't available, his manager was very helpful too. The only areas for improvement for them are: (1) Since we had specific requests in our car, they did not have it in stock. But, there was a car at the dock that did have what we wanted. Aaron originally said that we would likely get the car within a week. We ended up getting it a few weeks later. So, it took much longer to get the car than we expected. (2) Further, it took them over a week to transfer the title for the car. Although we were not in a rush to get the title, it seems a bit too long. But, when we pushed him, we received the title the next day. More

From the time I entered the dealership, Jaime is so friendly. He introduced me to Mike who was so patient and helpful. The the finance man John was the best!! Love this dealership. I have been goin friendly. He introduced me to Mike who was so patient and helpful. The the finance man John was the best!! Love this dealership. I have been going there for service for over five years (a vehicle I purchased somewhere else) and finally I purchursed a pre-owned from them. More