Douglas INFINITI
Summit, NJ
Filter Reviews by Keyword
By Type
Showing 682 reviews
Gina C It was second purchase with Douglas Infiniti and it won't be the last. The whole staff I dealt with were sensitive to my needs and treated like a cust It was second purchase with Douglas Infiniti and it won't be the last. The whole staff I dealt with were sensitive to my needs and treated like a customer deserves to be treated. Very attentive knowledgeable kind as well as courteous. Keep up the great work Douglas!!!! More
Welcoming Atmosphere My salesman Aaron Goodwin was so helpful when I picked up my new Infinity. He explained the technology to me for as long as it took. When I step in th My salesman Aaron Goodwin was so helpful when I picked up my new Infinity. He explained the technology to me for as long as it took. When I step in the door at Douglas Infinity I was greeted with a friendly face and that made all the difference. More
I brought my Nisaan Rouge here I had a great experience purchasing my 2008 Nissan Rouge. The Sales man Steve Campane was polite and was extraordinary in performance helping me purch I had a great experience purchasing my 2008 Nissan Rouge. The Sales man Steve Campane was polite and was extraordinary in performance helping me purchase the auto of my preference. I would recommend him to anyone wishing to purchase a car from Douglas Infiniti. I would rate the service here Five Stars. More
Great Customer Service My experience at Douglas Infiniti was a terrific one. My choice of the Q50 was easily made due to the assistance of my knowledgeable Salesman, Gil Co My experience at Douglas Infiniti was a terrific one. My choice of the Q50 was easily made due to the assistance of my knowledgeable Salesman, Gil Coronado. He was helpful, pleasant and polite. I will be sure to recommend Douglas Infiniti to any of my friends or family who are in the market for a luxury car! More
New car purchase I just bought a new car from Douglas Infiniti and I couldn't be happier. I anticipated the whole process to be a nightmare and it was actually complet I just bought a new car from Douglas Infiniti and I couldn't be happier. I anticipated the whole process to be a nightmare and it was actually completely painless. I called up and spoke with Mike Carchia, my salesman. He walked me through the basics of the Q50 and we set up an appointment for a test drive the next day. Mike was able to accomodate my schedule and get me and my wife in and out right away. On saturday I had time for a full in person sit down where I gladly made the deal. More
Excellent customer service Great customer service. The dealership overall made things convenient for us and Gill worked hard to get us the car we wanted. He was very knowledg Great customer service. The dealership overall made things convenient for us and Gill worked hard to get us the car we wanted. He was very knowledgeable on the car and the options available. Streamlined the whole process. More
Certified Pre-Owned Purchase Great service provided by Douglas Infiniti throughout the buying process, right from the second I entered the dealership. Want to especially commend Great service provided by Douglas Infiniti throughout the buying process, right from the second I entered the dealership. Want to especially commend and thank Aaron Goodwin for his thorough professionalism and customer service. He was very responsive and took care of my requests promptly. For example, I test drove the CPO car and found a minor brake related vibration, and Aaron promptly had the issue diagnosed and fixed (replaced brake rotors) before I completed the purchase. Highly recommend this dealership and Aaron Goodwin. More
Great Service I came to the dealership looking for a g37x. I was met by Joe Mohr who gave me information about the car and was very helpful in my car search. I woul I came to the dealership looking for a g37x. I was met by Joe Mohr who gave me information about the car and was very helpful in my car search. I would highly recommend this dealership to everyone. More
Great, personalized service I must be the luckiest girl in the world, because for my birthday my husband decided to lease me a Q60. He took me to Douglas Infinit after doing init I must be the luckiest girl in the world, because for my birthday my husband decided to lease me a Q60. He took me to Douglas Infinit after doing initial leg work on the internet, and I was incredibly pleased and surprised at the level of service. Normally I hate shopping for cars because it can be slimy, but at Douglas I felt like a member of the family. Mike Carchia was a professional all the way and made me feel like a valued customer. I went over the specs very closely and he appreciated my input. We made the right choice shopping at Douglas Infiniti. More
Best leasing expereince This is our 2nd Infiniti we leased from Douglas Infiniti. Aaron, as usual made the leasing process painless and made sure that we got the vehicle and This is our 2nd Infiniti we leased from Douglas Infiniti. Aaron, as usual made the leasing process painless and made sure that we got the vehicle and payment we were looking for. The stigma of a car dealership does not exist at Douglas, at least not while dealing with Aaron Goodwin. We would highly recommend Aaron to anyone looking for a hassle-free care experience. More