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Douglas INFINITI

Summit, NJ

4.8
681 Reviews

430 Morris Ave

Summit, NJ

07901

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Showing 681 reviews

July 05, 2023

Repairs were done exactly as they said and kept me informed of the progress of the repair and when to expect my car More

by Jbrunosr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spenser, Eileen Patterson, Stefani Patterson
Jul 09, 2023 -

Douglas INFINITI responded

Good morning JBrunosr, Just a brief note to say thank you for your 5 star review of Spencer and Douglas Infiniti regarding your most recent visit to our service facility. Rest assured that I will share your comments with Spencer for a job well done! Thank you again and enjoy your summer. Jon Liebman Exec. Vice President Douglas Auto Group

July 03, 2023

If you are looking for the definition of customer service it's Douglas Infinity. Fantastic experience More

by Yizo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marisella, Eileen Patterson, Stefani Patterson, Russ Arons
Jul 06, 2023 -

Douglas INFINITI responded

Hi Yizo, we are very happy to have provided you with such a positive experience! Thank you for taking the time to leave us the Kind Review. Russ Arons Marketing Director Douglas Motors

July 02, 2023

Worked with Jack Koczarski and it was a great experience. No pressure and answered all of our questions. Worked with us on a trade-in which was also easy. Everyone else we worked with from finance was als More

by cmf327
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ Arons
Jul 06, 2023 -

Douglas INFINITI responded

Hi Cmf327, thank you so much for your positive comments about Douglas Infiniti! We appreciate your Business. Russ Arons Marketing Director Douglas Motors

June 26, 2023

Excellent . Gil, my sales associate was patient and explained everything. I worked with Gil for many years. More

by redbe
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christian ng, Eileen Patterson, Stefani Patterson, Russ Arons
Jun 28, 2023 -

Douglas INFINITI responded

Redbe, thank you for your kind review; we are happy to pass along your comments to the team here at Douglas Infiniti! We appreciate your Business Russ Arons Marketing Director Douglas Motors

June 22, 2023

Excellent service. Luke Calder was amazing. No hidden fees. Honest salesmen. I’ve never had an easy car sales experience before. They went as far as giving the used veh More

by A Vella
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Luke Calder
Jun 25, 2023 -

Douglas INFINITI responded

Good morning Mr. Vella, Just a brief note to say thank you for your wonderful 5 star review of Luke and Douglas Infiniti. It's always refreshing to receive comments such as yours because it tells us that our efforts are noticed and appreciated. Rest assured that I will pass your comments along with my congratulations to Luke for a job well done. Thank you again and congratulations on the purchase of your new vehicle. Jon Liebman Exec. VP Douglas Auto Group

June 02, 2023

Satisfied with professionalism and attitude of staff in this facility . Appreciate your work.Thank you guys More

by Leonidli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stanley Sanon
Jun 07, 2023 -

Douglas INFINITI responded

We appreciate your positive review about your recent experience with us! Thank you for your Business. Russ Arons Marketing Director Douglas Motors

June 01, 2023

This is our 4th Infiniti and our salesperson, Stan, and Douglas Infiniti were a pleasure to work with. Courtesy, prompt, and professional are just a few of many words that I can use to describe our transa More

by LL1990
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan Sanon
Jun 07, 2023 -

Douglas INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We appreciate your business. Russ Arons Marketing Director Douglas motors

May 13, 2023

This was lease buyout and it went extremely well thanks especially to Mark and Gil,. More

by rjlamp214
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Liebman, Gil Coronado
May 22, 2023 -

Douglas INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We appreciate your business.

Jun 07, 2023 -

Douglas INFINITI responded

Rjlamp214, we're glad you had such a wonderful experience with us! We appreciate your Business. Russell Arons Marketing Director Douglas Motors

May 02, 2023

We had a great experince with Douglas Infiniti buying our first car and working with a great helping staff as well. More

by mineshdesai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Koczarski
May 22, 2023 -

Douglas INFINITI responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Douglas Infiniti! Thank you for your Business.

April 27, 2023

We were extremely happy with our experience in buying our first Infiniti. Our salesperson was a pleasure to deal with as well. More

by kewhite091611
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan and the finance person (cannot remember his name)
May 22, 2023 -

Douglas INFINITI responded

We appreciate your positive review about your recent experience with us! Thank you for your Business. Russell Arons Marketing Director Douglas Motors