Douglas INFINITI

Excellent First Experience New Infiniti driver, new customer. Excellent first experience - held to appointment time, explained what was being done, service completed within tim New Infiniti driver, new customer. Excellent first experience - held to appointment time, explained what was being done, service completed within time window promosed, great lounge for waiting. Will continue to return for ongoing service. More

HUGE POTHOLE.. Called after hitting pothole on turnpike and getting flat.....appointment next AM 7:15....excellent service... great personnel.....very very satisfie Called after hitting pothole on turnpike and getting flat.....appointment next AM 7:15....excellent service... great personnel.....very very satisfied.. thank you.very much More

Excellent Service Everytime I visit Douglas Infiniti Service, Its always been a first class service. The car advisors are honest and would recommend services without pr Everytime I visit Douglas Infiniti Service, Its always been a first class service. The car advisors are honest and would recommend services without pressure from the customers. Highly Recommended and will definitely come back soon! More

Beyond expectations This would be my first time ever purchasing an Infiniti. And honestly, I can say not only was my salesperson Marty took his time so I can understand This would be my first time ever purchasing an Infiniti. And honestly, I can say not only was my salesperson Marty took his time so I can understand the in and out of my Car. And for that I'm grateful More

Maintenance service I've been a long time customer and return to this dealer for reliable service. Kept informed of progress and recommended future actions. Good and t I've been a long time customer and return to this dealer for reliable service. Kept informed of progress and recommended future actions. Good and trustworthy. More

quick and very enjoyable been a customer a number of years sales people,service dept, magement and f&i dept always a pleasure to deal with . highly recommend douglas infiniti been a customer a number of years sales people,service dept, magement and f&i dept always a pleasure to deal with . highly recommend douglas infiniti More

A most pleasurable service experience! I was greeted immediately upon walking through the Setvice Dept doors by AJ, who personally took care of me. He was upbeat, courteous and wasted no t I was greeted immediately upon walking through the Setvice Dept doors by AJ, who personally took care of me. He was upbeat, courteous and wasted no time in getting right down to collecting information regarding the reason for my visit! In less than 10 minutes time, I found myself sitting in a gorgeous brandy new QX60, all dressed up in metallic brown! Needless to say, I took the long way back to the office and never gave my Q60 a second thought! AJ kept in touch with me via text throughout the day, providing updates on my cars servicing. Secretly I was hoping that they’ve need to keep my car overnight so I could show off my new ride to the wife and kids later after work! At 4:15, my wish came true and AJ asked if I would mind holding onto the QX60, and they would have my car ready the next morning before Noon. All worked out well, and I returned the next afternoon to swap cars; I really enjoyed driving that QX60! My car was brought around, and thankfully, it looked as clean and shiny as the day I bought it! No complaints from me! I look forward to my next service visit! More