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Douglas INFINITI
Summit, NJ
681 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 681 reviews
March 31, 2019
Carey Jackson provides amazing customer service Carey Jackson is a top notch sales consultant. He guided me through the entire process from start to finish. He answered every question from how the f Carey Jackson is a top notch sales consultant. He guided me through the entire process from start to finish. He answered every question from how the features worked to the difference between the benefits of leasing and financing. More
by Dsanchez
Employees Worked With
Carey Jackson
March 31, 2019
John Lato is a fantastic new sales consultant to Infiniti! John Lato is a friendly, young sales consultant new to the dealership who shows that he is there to serve you. He is very knowledgeable about the prod John Lato is a friendly, young sales consultant new to the dealership who shows that he is there to serve you. He is very knowledgeable about the product and takes you on a thorough test drive. If you're deciding on an Infiniti, be sure to ask for John. He'll make the process very smooth and super simple! More
by tfphillips
Employees Worked With
John Lato
March 30, 2019
Bought new QX60 and Ronnie was a great salesperson We just bought a new QX60 from Douglas Infiniti and we were very satisfied with our customer experience at Douglas Infiniti which was stress free. Ou We just bought a new QX60 from Douglas Infiniti and we were very satisfied with our customer experience at Douglas Infiniti which was stress free. Our sales person Ronnie was excellent, he was professional, knowledgable, attentive and was a pleasure to work with. More
by Colleen
Employees Worked With
Ronnie Diaz
March 25, 2019
30 k Service All aspects were handled professionally by Service rep. My personal requests were honored and this helped reduce my overall cost. The rental I request All aspects were handled professionally by Service rep. My personal requests were honored and this helped reduce my overall cost. The rental I requested was available upon my departure. More
by 30kservice
Employees Worked With
JT or AJ, service manager
March 18, 2019
good customer service Clyde provided excellent customer service. It was quick and easy to get a loaner vehicle when I dropped off my vehicle to service. I even got a brand Clyde provided excellent customer service. It was quick and easy to get a loaner vehicle when I dropped off my vehicle to service. I even got a brand new vehicle as a loaner. More
by mitchell614
Employees Worked With
clyde
March 13, 2019
Very happy with Clyde Clyde is very professional, patient and knowledgeable. His suggestions are reasonable and for costumers' best interest. Strongly recommend him. Other Clyde is very professional, patient and knowledgeable. His suggestions are reasonable and for costumers' best interest. Strongly recommend him. Other staff are also very friendly and nice. I have been with the center for 6 years and won't go anywhere else. More
by amyfeng
Employees Worked With
Clyde
February 26, 2019
Excellent First Experience New Infiniti driver, new customer. Excellent first experience - held to appointment time, explained what was being done, service completed within tim New Infiniti driver, new customer. Excellent first experience - held to appointment time, explained what was being done, service completed within time window promosed, great lounge for waiting. Will continue to return for ongoing service. More
by DPNJ
Employees Worked With
Anthony Torsiello
February 21, 2019
HUGE POTHOLE.. Called after hitting pothole on turnpike and getting flat.....appointment next AM 7:15....excellent service... great personnel.....very very satisfie Called after hitting pothole on turnpike and getting flat.....appointment next AM 7:15....excellent service... great personnel.....very very satisfied.. thank you.very much More
by gman
Employees Worked With
Sorry don't remember the names of the guys....
February 12, 2019
Excellent Service Everytime I visit Douglas Infiniti Service, Its always been a first class service. The car advisors are honest and would recommend services without pr Everytime I visit Douglas Infiniti Service, Its always been a first class service. The car advisors are honest and would recommend services without pressure from the customers. Highly Recommended and will definitely come back soon! More
by Iskai
Employees Worked With
Clyde Bautista
February 12, 2019
Beyond expectations This would be my first time ever purchasing an Infiniti. And honestly, I can say not only was my salesperson Marty took his time so I can understand This would be my first time ever purchasing an Infiniti. And honestly, I can say not only was my salesperson Marty took his time so I can understand the in and out of my Car. And for that I'm grateful More
by Sherley
Employees Worked With
Marty
