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Douglas INFINITI

Summit, NJ

4.8
685 Reviews

430 Morris Ave

Summit, NJ

07901

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Showing 685 reviews

June 12, 2019

Great service Jonathan was my service advisor and he was amazing. I would definitely come back to this location again. Everyone was super helpful and friendly Th More

by Leneejohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan
Jun 26, 2019 -

Douglas INFINITI responded

Leneejohnson, Thank you for taking the time to offer your great review. We are so glad you had a great experience at our Dealership. Enjoy your new vehicle & Safe driving. ~Dave Lagruth Service Manager 908.522.7300

June 11, 2019

Efficient and Responsive Service Department always responds quickly to my needs. They consistently work with my schedule. They listened to my concerns. Car runs like new! Than More

by Millburn123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A.J. was terrific, Donna was great
Jun 26, 2019 -

Douglas INFINITI responded

Thank you for taking the time to leave us a positive review. Our team strives for excellence when it comes to helping our customers. We hope to see you again sometime in the future! ~Dave Lagruth Service Manager 908.522.7300

May 25, 2019

Meh. Nice enough but overpriced. We went here due to proximity. We had a feeling they would be 20% more just on location alone. Everyone was nice enough. The usual I-want-to-sell-you- More

by ajsmb
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not remember his name.
Jun 19, 2019 -

Douglas INFINITI responded

Hello- We would like to extend our most sincere apologies regarding your experience at Douglas INFINITI. We would greatly appreciate the opportunity to discuss further. If you would be willing to talk further give us a please call. Thank you. Douglas INFINITI Management. (908) 341-1241

May 21, 2019

Great service Everything was smooth and easy! I was able to get in and out quickly and had a nice loaner car to use! My car was washed and vacuumed and looked great More

by Jamiec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave L
Jun 26, 2019 -

Douglas INFINITI responded

Jamiec, We are very grateful for your kind words. Happy & Safe Driving! ~Dave Lagruth Service Manager 908.522.7300

May 07, 2019

John Lato - Top Sales Consultant! My fiance and I showed up to Douglas INFINITI after seeing a used Honda Accord on their website. Our sales consultant was John Lato. John was friendly More

by kmzara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lato
Jun 26, 2019 -

Douglas INFINITI responded

Thank you for taking the time to leave us such a positive review and mentioning John. Our team strives for excellence when it comes to helping our customers find exactly what they need. We hope to see you again sometime in the future! ~Jim Sosonuv General Manager 908.341.1241

May 04, 2019

Service was excellent and professional. Every person I dealt with at Douglas was considerate and highly professional. Texts kept me abreast of the progress of the service. The loaner car was More

by LindaW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clyde and AJ
Jun 26, 2019 -

Douglas INFINITI responded

We are so grateful for your kind words. Thanks for sharing your review with us and the community. ~Dave Lagruth Service Manager 908.522.7300

May 01, 2019

I was treated with the utmost care and consideration. I came in to tune up a 2009 G 37, which wound up having more problems than it was worth to repair. On a lark, I visited the sales floor and Gil, the More

by amorstelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gil
Jun 26, 2019 -

Douglas INFINITI responded

We are so grateful for your kind words and mentioning Gil. Thanks for sharing your review with us and the community. We look forward to seeing you again in the future. Safe & Happy Driving! ~Dave Lagruth Service Manager 908.522.7300

April 30, 2019

John Lato is a 5-star Certified Sales Consultant John Lato made things very easy for me to make a decision about a new Infiniti vehicle. No matter where you are in the car process, he makes sure that More

by lwozniak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lato
Jun 26, 2019 -

Douglas INFINITI responded

Thank you for taking the time to offer your great rating and review. We are so glad you had a great experience and I am very happy to hear John was helpful and did an outstanding job. Happy & safe driving! ~Jim Sosonuv General Manager 908.341.1241

April 30, 2019

THE BEST SERVICE AND CAR BUYING EXPERIENCE OVER AND OVER!! I have been a customer of Gil Coronado for over 15 years and getting ready for my 6th Infiniti! Gil is the best and will be with you over the years no More

by boots
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gil Coronado
Jun 26, 2019 -

Douglas INFINITI responded

We are so grateful for your kind words and mentioning Gil. Thanks for sharing your review with us and the community. We look forward to seeing you again in the future. Safe & Happy Driving! ~Jim Sosonuv General Manager 908.341.1241

April 30, 2019

Carey Jackson and Jamie Fishbane are superb! I always trust Carey and Jamie to help me and my family get the vehicle that fits our needs! As always, such a pleasure to work with! More

by mgjohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carey Jackson, Jamie Fishbane
Jun 26, 2019 -

Douglas INFINITI responded

Thank you very much for taking the time to leave us such a nice review. Happy & safe driving! ~Jim Sosonuv General Manager 908.341.1241

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