Douglas INFINITI
Summit, NJ
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Great service Jonathan was my service advisor and he was amazing. I would definitely come back to this location again. Everyone was super helpful and friendly Th Jonathan was my service advisor and he was amazing. I would definitely come back to this location again. Everyone was super helpful and friendly Thanks More
Efficient and Responsive Service Department always responds quickly to my needs. They consistently work with my schedule. They listened to my concerns. Car runs like new! Than Service Department always responds quickly to my needs. They consistently work with my schedule. They listened to my concerns. Car runs like new! Thank you More
Meh. Nice enough but overpriced. We went here due to proximity. We had a feeling they would be 20% more just on location alone. Everyone was nice enough. The usual I-want-to-sell-you- We went here due to proximity. We had a feeling they would be 20% more just on location alone. Everyone was nice enough. The usual I-want-to-sell-you-a-car-so-I'll-be-overly-friendly kind of nice. They actually said to us "I spoke to my manager and because you seem like nice people we can take off X amount of dollars". They wouldn't budge on the price to bring a CPO car into our monthly price range, even though we told them other dealers have similar cars for less. We ended up walking out, went to another dealer, and got the same CPO car for almost $3,000 less. Shop around. More
Great service Everything was smooth and easy! I was able to get in and out quickly and had a nice loaner car to use! My car was washed and vacuumed and looked great Everything was smooth and easy! I was able to get in and out quickly and had a nice loaner car to use! My car was washed and vacuumed and looked great when I picked it up! More
John Lato - Top Sales Consultant! My fiance and I showed up to Douglas INFINITI after seeing a used Honda Accord on their website. Our sales consultant was John Lato. John was friendly My fiance and I showed up to Douglas INFINITI after seeing a used Honda Accord on their website. Our sales consultant was John Lato. John was friendly, knowledgeable, helpful and understanding. Who knew buying a car could be such an enjoyable (stress-free) experience - thanks John!! More
Service was excellent and professional. Every person I dealt with at Douglas was considerate and highly professional. Texts kept me abreast of the progress of the service. The loaner car was Every person I dealt with at Douglas was considerate and highly professional. Texts kept me abreast of the progress of the service. The loaner car was ready when I arrived. The entire process was smooth. More
I was treated with the utmost care and consideration. I came in to tune up a 2009 G 37, which wound up having more problems than it was worth to repair. On a lark, I visited the sales floor and Gil, the I came in to tune up a 2009 G 37, which wound up having more problems than it was worth to repair. On a lark, I visited the sales floor and Gil, the Lease Rep., listened to my concerns and budget--and provided me with a deal which was almost impossible to ignore. Thank you to Douglas and Gil for providing exemplary service and truly listening to my needs as a client. More
John Lato is a 5-star Certified Sales Consultant John Lato made things very easy for me to make a decision about a new Infiniti vehicle. No matter where you are in the car process, he makes sure that John Lato made things very easy for me to make a decision about a new Infiniti vehicle. No matter where you are in the car process, he makes sure that all your questions are answered. He finds out the must have features, demonstrates them on the test drive, and provides you a quote just as you want it structured. He's really there to earn your business the right way, with no pressure. If you want an Infiniti, he makes it simple! More
THE BEST SERVICE AND CAR BUYING EXPERIENCE OVER AND OVER!! I have been a customer of Gil Coronado for over 15 years and getting ready for my 6th Infiniti! Gil is the best and will be with you over the years no I have been a customer of Gil Coronado for over 15 years and getting ready for my 6th Infiniti! Gil is the best and will be with you over the years not just at the time you sign the papers! Service at its best!!! More
Carey Jackson and Jamie Fishbane are superb! I always trust Carey and Jamie to help me and my family get the vehicle that fits our needs! As always, such a pleasure to work with! I always trust Carey and Jamie to help me and my family get the vehicle that fits our needs! As always, such a pleasure to work with! More