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Douglas INFINITI

Summit, NJ

4.8
685 Reviews

430 Morris Ave

Summit, NJ

07901

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Showing 685 reviews

August 10, 2019

Excellent service scheduling Excellent service dropping off. Excellent service picking up. All items performed were explained and the team took great care i More

by JB22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan
Aug 30, 2019 -

Douglas INFINITI responded

Hi, Thank you for taking the time to offer your great rating and review. We are so glad you had a great experience with Douglas Infiniti I’m glad to hear that are service team was helpful and did an outstanding job. Happy and Safe driving. Dave Lagruth Service Manager 908.522.7300

August 06, 2019

Went in for a routine oil change, needed new tires Jonathan in the service department went above and beyond in everything. He was easy to work with and very accommodating. It was a pleasure to work wit More

by Jvoight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan
Aug 30, 2019 -

Douglas INFINITI responded

Hi! Thank you for taking the time to leave us a positive review. We always strive for excellence in customer service. We look forward to seeing you again in the future. Here are Douglas Infiniti we know that Jonathan always goes above and beyond for our customers. Happy Driving. Dave Lagruth Service Manager 908.522.7300

August 03, 2019

Great and honest service I have been going to Douglas Infiniti for 7 years. I am impressed by its honest, thoughtful and professional service. Its staffs are very friendly and More

by amyfeng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan
Aug 30, 2019 -

Douglas INFINITI responded

Hi! Thank you for taking the time to leave us a fabulous review and mentioning Jonathan! We are thrilled to have had the pleasure of working with you. It's always great to hear back from our customers and know that they felt taken care of, and were able to get what they were looking for. Our staff here at Douglas Infiniti strives to impress our customers. Dave Lagruth Service Manager 908.522.7300

August 03, 2019

Great Experience!!! I purchased my 7th car from Douglas Infiniti and each time the experience is exceptional. Not only am I purchasing an excellent vehicle but I am recei More

by Cathy34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Fishbane And Carey Jackson
Aug 30, 2019 -

Douglas INFINITI responded

Hi Cathy, Wow! 7 cars! We are so lucky to have people like you that keep returning to Douglas Infiniti. Thank you for taking the time to leave us a fabulous review! We are thrilled to have had the pleasure of working with you, as always! It's always great to hear back from our customers and know that they felt taken care of, and were able to get what they were looking for! We truly hope to see you again in the future! Thanks again!

August 02, 2019

Helpful It so happens that when I have to get my car serviced, Clyde has always been there to assist. Clyde is always helpful and professional. More

by Rd113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clyde
Aug 30, 2019 -

Douglas INFINITI responded

Hi! Thanks for leaving a review and mentioning Clyde, he is one of our best! Our team here at Douglas Infiniti is thrilled to hear great feedback and we are proud of being one of the top Infiniti Dealers in South Florida. We hope to see you again soon, Happy Driving! Dave Lagruth Service Manager 908.522.7300

July 27, 2019

Courteous, professional and on schedule .... exceptional ! See above ... everytime I have brought my Infiniti cars into Douglas over the past 10+ years I have experienced excellence in customer service deliv More

by gj
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gil Coranado
July 02, 2019

Infiniti Extremely friendly staff. John Lato and Jamie were very knowledgeable, accommodating and patient. The whole process was very smooth. I would definite More

by abdulzeeshan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lato
June 25, 2019

This is how a dealership should operate OUTSTANDING quality in every respect I highly recommend this dealership to everyone. Great Job everyone. OUTSTANDING OUTSTANDING OUTSTANDING More

by hbialos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unsure
June 20, 2019

The search ends here !! My wife and I had an exceptional experience recently at Douglas Infiniti in Summit. John Lato (our Sales Rep) and Jimmy Sosunov (General Sales Manager More

by Satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lato, Jimmy susanov, Chris Ng.
Jun 26, 2019 -

Douglas INFINITI responded

Thank you for taking the time to leave us a fabulous review! We are thrilled to have had the pleasure of working with you and we will surely share your kind words with our Team.. It's always great to hear back from our customers and know that they felt taken care of, and were able to get what they were looking for! We truly hope to see you again in the future! ~Jim Sosonuv General Manager 908.341.1241

June 19, 2019

Best Infiniti Dealership in America! Absolutely great service, great customer handling, and truly wonderful personalities. Jonathan has tremendous patience and understanding of customer n More

by Alex1879
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan and Jimmy
Jun 19, 2019 -

Douglas INFINITI responded

Thanks for the great review Alex! Happy to hear about your amazing experience. We look forward to seeing you soon! -Douglas INFINITI Management

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