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Douglas INFINITI

Summit, NJ

4.8
681 Reviews

430 Morris Ave

Summit, NJ

07901

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Showing 681 reviews

August 02, 2019

Helpful It so happens that when I have to get my car serviced, Clyde has always been there to assist. Clyde is always helpful and professional. More

by Rd113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clyde
Aug 30, 2019 -

Douglas INFINITI responded

Hi! Thanks for leaving a review and mentioning Clyde, he is one of our best! Our team here at Douglas Infiniti is thrilled to hear great feedback and we are proud of being one of the top Infiniti Dealers in South Florida. We hope to see you again soon, Happy Driving! Dave Lagruth Service Manager 908.522.7300

July 27, 2019

Courteous, professional and on schedule .... exceptional ! See above ... everytime I have brought my Infiniti cars into Douglas over the past 10+ years I have experienced excellence in customer service deliv More

by gj
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gil Coranado
July 02, 2019

Infiniti Extremely friendly staff. John Lato and Jamie were very knowledgeable, accommodating and patient. The whole process was very smooth. I would definite More

by abdulzeeshan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lato
June 25, 2019

This is how a dealership should operate OUTSTANDING quality in every respect I highly recommend this dealership to everyone. Great Job everyone. OUTSTANDING OUTSTANDING OUTSTANDING More

by hbialos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unsure
June 20, 2019

The search ends here !! My wife and I had an exceptional experience recently at Douglas Infiniti in Summit. John Lato (our Sales Rep) and Jimmy Sosunov (General Sales Manager More

by Satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lato, Jimmy susanov, Chris Ng.
Jun 26, 2019 -

Douglas INFINITI responded

Thank you for taking the time to leave us a fabulous review! We are thrilled to have had the pleasure of working with you and we will surely share your kind words with our Team.. It's always great to hear back from our customers and know that they felt taken care of, and were able to get what they were looking for! We truly hope to see you again in the future! ~Jim Sosonuv General Manager 908.341.1241

June 19, 2019

Best Infiniti Dealership in America! Absolutely great service, great customer handling, and truly wonderful personalities. Jonathan has tremendous patience and understanding of customer n More

by Alex1879
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan and Jimmy
Jun 19, 2019 -

Douglas INFINITI responded

Thanks for the great review Alex! Happy to hear about your amazing experience. We look forward to seeing you soon! -Douglas INFINITI Management

June 12, 2019

Great service Jonathan was my service advisor and he was amazing. I would definitely come back to this location again. Everyone was super helpful and friendly Th More

by Leneejohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan
Jun 26, 2019 -

Douglas INFINITI responded

Leneejohnson, Thank you for taking the time to offer your great review. We are so glad you had a great experience at our Dealership. Enjoy your new vehicle & Safe driving. ~Dave Lagruth Service Manager 908.522.7300

June 11, 2019

Efficient and Responsive Service Department always responds quickly to my needs. They consistently work with my schedule. They listened to my concerns. Car runs like new! Than More

by Millburn123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A.J. was terrific, Donna was great
Jun 26, 2019 -

Douglas INFINITI responded

Thank you for taking the time to leave us a positive review. Our team strives for excellence when it comes to helping our customers. We hope to see you again sometime in the future! ~Dave Lagruth Service Manager 908.522.7300

May 25, 2019

Meh. Nice enough but overpriced. We went here due to proximity. We had a feeling they would be 20% more just on location alone. Everyone was nice enough. The usual I-want-to-sell-you- More

by ajsmb
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not remember his name.
Jun 19, 2019 -

Douglas INFINITI responded

Hello- We would like to extend our most sincere apologies regarding your experience at Douglas INFINITI. We would greatly appreciate the opportunity to discuss further. If you would be willing to talk further give us a please call. Thank you. Douglas INFINITI Management. (908) 341-1241

May 21, 2019

Great service Everything was smooth and easy! I was able to get in and out quickly and had a nice loaner car to use! My car was washed and vacuumed and looked great More

by Jamiec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave L
Jun 26, 2019 -

Douglas INFINITI responded

Jamiec, We are very grateful for your kind words. Happy & Safe Driving! ~Dave Lagruth Service Manager 908.522.7300

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