Douglas INFINITI
Summit, NJ
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Excellent service scheduling Excellent service dropping off. Excellent service picking up. All items performed were explained and the team took great care i service scheduling Excellent service dropping off. Excellent service picking up. All items performed were explained and the team took great care in ensuring that my concerns were addressed. More
Went in for a routine oil change, needed new tires Jonathan in the service department went above and beyond in everything. He was easy to work with and very accommodating. It was a pleasure to work wit Jonathan in the service department went above and beyond in everything. He was easy to work with and very accommodating. It was a pleasure to work with him! More
Great and honest service I have been going to Douglas Infiniti for 7 years. I am impressed by its honest, thoughtful and professional service. Its staffs are very friendly and I have been going to Douglas Infiniti for 7 years. I am impressed by its honest, thoughtful and professional service. Its staffs are very friendly and knowledgeable. It is a trustworthy and well managed company. More
Great Experience!!! I purchased my 7th car from Douglas Infiniti and each time the experience is exceptional. Not only am I purchasing an excellent vehicle but I am recei I purchased my 7th car from Douglas Infiniti and each time the experience is exceptional. Not only am I purchasing an excellent vehicle but I am receiving undivided attention each time. I strongly recommend Carey Jackson for your sales consultant. Of course you will also meet with Jamie Fishbane with his dynamic personality who will further assist you with your purchase. More
Helpful It so happens that when I have to get my car serviced, Clyde has always been there to assist. Clyde is always helpful and professional. It so happens that when I have to get my car serviced, Clyde has always been there to assist. Clyde is always helpful and professional. More
Courteous, professional and on schedule .... exceptional ! See above ... everytime I have brought my Infiniti cars into Douglas over the past 10+ years I have experienced excellence in customer service deliv See above ... everytime I have brought my Infiniti cars into Douglas over the past 10+ years I have experienced excellence in customer service delivered on time as expected. More
Infiniti Extremely friendly staff. John Lato and Jamie were very knowledgeable, accommodating and patient. The whole process was very smooth. I would definite Extremely friendly staff. John Lato and Jamie were very knowledgeable, accommodating and patient. The whole process was very smooth. I would definitely recommend to my friends. More
This is how a dealership should operate OUTSTANDING quality in every respect I highly recommend this dealership to everyone. Great Job everyone. OUTSTANDING OUTSTANDING OUTSTANDING OUTSTANDING quality in every respect I highly recommend this dealership to everyone. Great Job everyone. OUTSTANDING OUTSTANDING OUTSTANDING More
The search ends here !! My wife and I had an exceptional experience recently at Douglas Infiniti in Summit. John Lato (our Sales Rep) and Jimmy Sosunov (General Sales Manager My wife and I had an exceptional experience recently at Douglas Infiniti in Summit. John Lato (our Sales Rep) and Jimmy Sosunov (General Sales Manager) made this the most positive car buying experience I've ever had. No hassle, no back and forth, just intelligent, straight shooters with a wealth of knowledge, exceptional people skills, and a solid understanding of how to service their client base. Clearly, this boutique dealership prides itself on SERVICE and CUSTOMER SATISFACTION. I tip my hat management and ownership...and to those looking for an Infiniti....look no further. Call John Lato at Douglas Motors in Summit. Furthermore, the tone set for this dealership also extends to its sister dealership, Douglas Volkswagon, a few doors down the road. I've referred people to Dave Suchocki at Douglas Volkswagon. He has earned a fantastic reputation in the car business over many years by consistently being honest, competent, and an all-around solid guy to work with who understands how to structure more complicated financing transactions. Huge thank you to Dave, John and All at Douglas, you've earned a customer for life. More
Best Infiniti Dealership in America! Absolutely great service, great customer handling, and truly wonderful personalities. Jonathan has tremendous patience and understanding of customer n Absolutely great service, great customer handling, and truly wonderful personalities. Jonathan has tremendous patience and understanding of customer needs. I received an upgraded loaner which was a pleasure to drive around in while waiting to receive my vehicle. More