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Douglas INFINITI
Summit, NJ
681 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 681 reviews
January 30, 2020
Pleasant, easy & efficient buying experience. Henry Zhu was a pleasure to work with; very knowledgeable, professional, and accommodating. A few days later, I took my husband to Douglas Infiniti so Henry Zhu was a pleasure to work with; very knowledgeable, professional, and accommodating. A few days later, I took my husband to Douglas Infiniti so that he could test drive as well. Carey Jackson helped us that time and it was clear that the sales consultants work as a team. He spent ample time with us to work out pricing details and made sure to pass that information on to Henry. All in all, a seamless and efficient buying experience at Douglas. More
by Patty W.
Employees Worked With
Henry Zhu, Carey Jackson, and Jamie
January 29, 2020
I love Douglas Carey is one of the best in the business. Very friendly and very informative, two of the greatest qualities in a sales consultant. There's no pressure Carey is one of the best in the business. Very friendly and very informative, two of the greatest qualities in a sales consultant. There's no pressure and he makes you feel comfortable in the whole decision making process. He helps you feel assured in the vehicle that you finally decide. He did so with me! More
by AudiGuy76
Employees Worked With
Jamie, Chris
January 29, 2020
Great buying experience! I spoke with Troy Dawson (Sales Person) when I was getting previous Infiniti serviced. I told him that I was looking for a new car and they model I w I spoke with Troy Dawson (Sales Person) when I was getting previous Infiniti serviced. I told him that I was looking for a new car and they model I was looking for. He continued to followed up with different cars that were available until he found one that I loved. The process after that was seamless! More
by cheminej
Employees Worked With
Troy Dawson,
January 25, 2020
Smooth, painless purchase experience My sales consultant, Henry Zhu, was very professional and he made the car buying experience as painless as possible. He was knowledgeable, friendly an My sales consultant, Henry Zhu, was very professional and he made the car buying experience as painless as possible. He was knowledgeable, friendly and helpful. More
by gregory.bangs
Employees Worked With
Henry Zhu
January 22, 2020
Great customer service! This is a fantastic dealership to deal with. Once you take ownership of your vehicle, when you need service you are treated with great customer Servi This is a fantastic dealership to deal with. Once you take ownership of your vehicle, when you need service you are treated with great customer Service. Greater than you would ever expect. More
by mtalape
Employees Worked With
Yali Montalvo
January 21, 2020
Jamie and John's hospitality made us come back. John continued to show impeccable experience as he educated my husband and I on the better vehicle (which is the QX50 that I'm driving now). Thanks fellas continued to show impeccable experience as he educated my husband and I on the better vehicle (which is the QX50 that I'm driving now). Thanks fellas! More
by eswilkins
Employees Worked With
Jamie and John
January 16, 2020
Excellent knowledgeable courteous throughout the process. The service center's staff that received car and provided loaner were very helpful and kept process streamline. The text message system is a nice fe The service center's staff that received car and provided loaner were very helpful and kept process streamline. The text message system is a nice feature of this facility that I have never experienced at any other device center with any if my vehicles that I have owned currently or previously. More
by RBOYZAG
Employees Worked With
Rich, Donna & Yoli
January 03, 2020
The people associated with this dealership are always professional, courteous & knowledgeable. This is my third lease here and they go out of their way to make it a pleasant experience. professional, courteous & knowledgeable. This is my third lease here and they go out of their way to make it a pleasant experience. More
by Adimurro
Employees Worked With
Gil Coronado , Stefani Patterson, Russ Arons
January 01, 2020
Welcoming,fast,and professional and excellent costumer service and best buying experience .Always ready to work with you.No -pressure didn’t feel rushed.The dealership made the process easy service and best buying experience .Always ready to work with you.No -pressure didn’t feel rushed.The dealership made the process easy More
by wandareyes67
Employees Worked With
Roonie Diaz
December 31, 2019
CPO 2017 Infinity QX30 Premium Dave from East Stroudsburg PA. recently purchased a QX30 for my wife for Christmas. Gil Coronado and the staff at Douglas Infinity made my purchasin Dave from East Stroudsburg PA. recently purchased a QX30 for my wife for Christmas. Gil Coronado and the staff at Douglas Infinity made my purchasing experience very pleasant and smooth. Wife was very happy and just loves her CPO. I will definitely be back in a year or two to pick another vehicle and look forward to getting another great deal from Gil. Best to all in 2020 to all at Douglas Infinity. More
by dave
Employees Worked With
Gil Coronado
