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Douglas INFINITI
Summit, NJ
685 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 685 reviews
February 14, 2020
excellent service Quick and professional . Everything was perfect, had a loaner that was ready and received text message when car was ready, with amount due. I live c Quick and professional . Everything was perfect, had a loaner that was ready and received text message when car was ready, with amount due. I live closer to another dealer, but drive the extra miles, for Douglas Infiniti service. More
by paxmom
Employees Worked With
Marco Jinesta
February 08, 2020
Douglas Infiniti is a pleasure to deal with. I’m a repeat customer who appreciates their knowledge, curtesy when looking for a car. They go above and beyond to make the experience and process extremely easy. customer who appreciates their knowledge, curtesy when looking for a car. They go above and beyond to make the experience and process extremely easy. A pleasure going there. More
by LSolo13
Employees Worked With
Carey Jackson. Jaime Fishbane. Christopher Ng
February 07, 2020
This was my first time leasing an Infiniti and I can’t speak highly enough about my experience. Ronnie was wonderful and the entire team came together to meet our expectations. Love this dealership and wi speak highly enough about my experience. Ronnie was wonderful and the entire team came together to meet our expectations. Love this dealership and will certainly come back. More
by Mfer
Employees Worked With
Ronnie
January 31, 2020
Exceptional Service Everything was wonderful with my service for the purchase of my new car. Gil was AMAZING from the beginning of the process all the way until the end a Everything was wonderful with my service for the purchase of my new car. Gil was AMAZING from the beginning of the process all the way until the end as I drove off the lot. He was helpful and so was the entire team I interacted with at Douglas Infiniti. More
by jemiak
Employees Worked With
Gil and Chris
January 30, 2020
Pleasant, easy & efficient buying experience. Henry Zhu was a pleasure to work with; very knowledgeable, professional, and accommodating. A few days later, I took my husband to Douglas Infiniti so Henry Zhu was a pleasure to work with; very knowledgeable, professional, and accommodating. A few days later, I took my husband to Douglas Infiniti so that he could test drive as well. Carey Jackson helped us that time and it was clear that the sales consultants work as a team. He spent ample time with us to work out pricing details and made sure to pass that information on to Henry. All in all, a seamless and efficient buying experience at Douglas. More
by Patty W.
Employees Worked With
Henry Zhu, Carey Jackson, and Jamie
January 29, 2020
I love Douglas Carey is one of the best in the business. Very friendly and very informative, two of the greatest qualities in a sales consultant. There's no pressure Carey is one of the best in the business. Very friendly and very informative, two of the greatest qualities in a sales consultant. There's no pressure and he makes you feel comfortable in the whole decision making process. He helps you feel assured in the vehicle that you finally decide. He did so with me! More
by AudiGuy76
Employees Worked With
Jamie, Chris
January 29, 2020
Great buying experience! I spoke with Troy Dawson (Sales Person) when I was getting previous Infiniti serviced. I told him that I was looking for a new car and they model I w I spoke with Troy Dawson (Sales Person) when I was getting previous Infiniti serviced. I told him that I was looking for a new car and they model I was looking for. He continued to followed up with different cars that were available until he found one that I loved. The process after that was seamless! More
by cheminej
Employees Worked With
Troy Dawson,
January 25, 2020
Smooth, painless purchase experience My sales consultant, Henry Zhu, was very professional and he made the car buying experience as painless as possible. He was knowledgeable, friendly an My sales consultant, Henry Zhu, was very professional and he made the car buying experience as painless as possible. He was knowledgeable, friendly and helpful. More
by gregory.bangs
Employees Worked With
Henry Zhu
January 22, 2020
Great customer service! This is a fantastic dealership to deal with. Once you take ownership of your vehicle, when you need service you are treated with great customer Servi This is a fantastic dealership to deal with. Once you take ownership of your vehicle, when you need service you are treated with great customer Service. Greater than you would ever expect. More
by mtalape
Employees Worked With
Yali Montalvo
January 21, 2020
Jamie and John's hospitality made us come back. John continued to show impeccable experience as he educated my husband and I on the better vehicle (which is the QX50 that I'm driving now). Thanks fellas continued to show impeccable experience as he educated my husband and I on the better vehicle (which is the QX50 that I'm driving now). Thanks fellas! More
by eswilkins
Employees Worked With
Jamie and John
