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Douglas INFINITI
Summit, NJ
681 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 681 reviews
April 10, 2020
Couldn't ask for better service The communication was exceptional, they kept me in the loop from start to finish. The staff was friendly even during these trying times. I would def The communication was exceptional, they kept me in the loop from start to finish. The staff was friendly even during these trying times. I would definitely recommend them to anyone that is in the market for exceptional service. More
by mschin35
Employees Worked With
John Lato
April 01, 2020
I’d like to thank Douglas Infiniti for going above and beyond by coming to my house and picking up my car to take it back to the dealership for its first check up. I really appreciate that they did this s beyond by coming to my house and picking up my car to take it back to the dealership for its first check up. I really appreciate that they did this since I am not leaving my house at this point in time. Thank you again. Sharon Schwarz More
by sharonresq
Employees Worked With
Clyde Bautista , Stefani Patterson
March 19, 2020
Excellent customer service Service and staff are exceptional. .Service was done in a timely manner. All matters were addressed and handled professionally. Waiting area was cle Service and staff are exceptional. .Service was done in a timely manner. All matters were addressed and handled professionally. Waiting area was clean and comfortable. More
by mariaspf52
Employees Worked With
Only worked with one person
February 27, 2020
The absolute WORST. Disrespectful, rude and liars. They are irresponsible and deceptive. They are arrogant and deceitful. Go elsewhere to buy a car. They are HORRIBLE. are irresponsible and deceptive. They are arrogant and deceitful. Go elsewhere to buy a car. They are HORRIBLE. More
by Taylorhunter
Employees Worked With
Jamie, Yolanda- the entire staff
February 26, 2020
A pleasure to deal with I’ve been dealing with Douglas Infiniti for nine years. Excellent service excellent product. Carey Jackson always takes care of anything I need. He ta I’ve been dealing with Douglas Infiniti for nine years. Excellent service excellent product. Carey Jackson always takes care of anything I need. He takes his time with the customers and explains each step. He goes above and beyond Rick. More
by AudiGuy76
Employees Worked With
Chris, Jamie
February 14, 2020
excellent service Quick and professional . Everything was perfect, had a loaner that was ready and received text message when car was ready, with amount due. I live c Quick and professional . Everything was perfect, had a loaner that was ready and received text message when car was ready, with amount due. I live closer to another dealer, but drive the extra miles, for Douglas Infiniti service. More
by paxmom
Employees Worked With
Marco Jinesta
February 08, 2020
Douglas Infiniti is a pleasure to deal with. I’m a repeat customer who appreciates their knowledge, curtesy when looking for a car. They go above and beyond to make the experience and process extremely easy. customer who appreciates their knowledge, curtesy when looking for a car. They go above and beyond to make the experience and process extremely easy. A pleasure going there. More
by LSolo13
Employees Worked With
Carey Jackson. Jaime Fishbane. Christopher Ng
February 07, 2020
This was my first time leasing an Infiniti and I can’t speak highly enough about my experience. Ronnie was wonderful and the entire team came together to meet our expectations. Love this dealership and wi speak highly enough about my experience. Ronnie was wonderful and the entire team came together to meet our expectations. Love this dealership and will certainly come back. More
by Mfer
Employees Worked With
Ronnie
January 31, 2020
Exceptional Service Everything was wonderful with my service for the purchase of my new car. Gil was AMAZING from the beginning of the process all the way until the end a Everything was wonderful with my service for the purchase of my new car. Gil was AMAZING from the beginning of the process all the way until the end as I drove off the lot. He was helpful and so was the entire team I interacted with at Douglas Infiniti. More
by jemiak
Employees Worked With
Gil and Chris
