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Douglas INFINITI
Summit, NJ
685 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 685 reviews
June 27, 2020
QX50 30th edition We are a returning customer of Gil's and have been for years. Always pleasant always helpful. Jamie is a welcoming face as you come in to the show We are a returning customer of Gil's and have been for years. Always pleasant always helpful. Jamie is a welcoming face as you come in to the showroom. Chris makes the papers work easy and clear. All wonderful people. More
by bitsa43
Employees Worked With
Gil, Jamie and Chris Ng.
June 23, 2020
Just purchased a used Jeep Grand Cherokee from “Henry Zhu” and couldn’t be more pleased. We were treated as New car buyers! Courtesy and Respect! Zhu” and couldn’t be more pleased. We were treated as New car buyers! Courtesy and Respect! More
by Lou
Employees Worked With
Henry Zhu. 5+ stars
June 21, 2020
They care about clients' happiness and satisfaction. They are respectful as well and they always make you feel that you are treated fairly while getting the job done and completed on time. They are respectful as well and they always make you feel that you are treated fairly while getting the job done and completed on time. More
by william M
Employees Worked With
Rich, Stefani Patterson, Russ Arons
June 19, 2020
very attentive Very pleasant environment and great and understanding people nothing illegal observed was spoken to with sincerity and with compassion Very pleasant environment and great and understanding people nothing illegal observed was spoken to with sincerity and with compassion very clean and staff had masks on for the covid-19 crisis More
by lenn1536
Employees Worked With
Stefani Patterson, Russ Arons
June 17, 2020
Great service! Customer service was great! Explanation of work being done was clear plus price was given too. Waiting area was very clean and comfortable.. work was Customer service was great! Explanation of work being done was clear plus price was given too. Waiting area was very clean and comfortable.. work was completed in a very timely manner and car was cleaned and ready to go. Was easy! More
by Mlbran23
Employees Worked With
Clyde Bautista
June 13, 2020
Love Douglas Infiniti. We just got our 4th car with them. Their service is great. Aaron Goodwin is awesome! Highly recommend Arron and Douglas Infiniti. Their service is great. Aaron Goodwin is awesome! Highly recommend Arron and Douglas Infiniti. More
by Asaporito
Employees Worked With
Aaron Goodwin
June 03, 2020
Always an awesome experience at Douglas AMAZING customer service . Quick servicing works very fast and well. I've used another Infiniti service center before and the experience was NOT the same 💪🏽💪🏽 service . Quick servicing works very fast and well. I've used another Infiniti service center before and the experience was NOT the same 💪🏽💪🏽 More
by DametriusJackson
Employees Worked With
Stefani Patterson, Russ Arons
May 27, 2020
Great experience from checking in through picking up. Jonathon and team here are a pleasure to deal with. I can’t say this about previous service or sales dealerships. Jonathon and team here are a pleasure to deal with. I can’t say this about previous service or sales dealerships. More
by Scott7965
Employees Worked With
Jonathon
May 27, 2020
Wonderful treatment by service staff Service staff was responsive and helpful with my inquiries. Service was scheduled and completed as promised with a great outcome! Explanation of the c Service staff was responsive and helpful with my inquiries. Service was scheduled and completed as promised with a great outcome! Explanation of the cleaning and disinfecting protocol was thorough. Thank you More
by neill2001
Employees Worked With
I do not remember the name
May 15, 2020
Great Salesman Jamie Fishbane has sold us our cars since 1997. It is always a no stress process. Jamie makes sure we have all the discounts we are entitled too. H Jamie Fishbane has sold us our cars since 1997. It is always a no stress process. Jamie makes sure we have all the discounts we are entitled too. He always goes above & beyond. I don't know how he did it but our car went off lease recently during this Covid-19 outbreak and he was able to make this sale hassle free! We love the Infiniti Q50 Red. Jamie you are the best! More
by Norma
Employees Worked With
Jamie Fishbane
