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Douglas INFINITI
Summit, NJ
681 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 681 reviews
June 17, 2020
Great service! Customer service was great! Explanation of work being done was clear plus price was given too. Waiting area was very clean and comfortable.. work was Customer service was great! Explanation of work being done was clear plus price was given too. Waiting area was very clean and comfortable.. work was completed in a very timely manner and car was cleaned and ready to go. Was easy! More
by Mlbran23
Employees Worked With
Clyde Bautista
June 13, 2020
Love Douglas Infiniti. We just got our 4th car with them. Their service is great. Aaron Goodwin is awesome! Highly recommend Arron and Douglas Infiniti. Their service is great. Aaron Goodwin is awesome! Highly recommend Arron and Douglas Infiniti. More
by Asaporito
Employees Worked With
Aaron Goodwin
June 03, 2020
Always an awesome experience at Douglas AMAZING customer service . Quick servicing works very fast and well. I've used another Infiniti service center before and the experience was NOT the same 💪🏽💪🏽 service . Quick servicing works very fast and well. I've used another Infiniti service center before and the experience was NOT the same 💪🏽💪🏽 More
by DametriusJackson
Employees Worked With
Stefani Patterson, Russ Arons
May 27, 2020
Great experience from checking in through picking up. Jonathon and team here are a pleasure to deal with. I can’t say this about previous service or sales dealerships. Jonathon and team here are a pleasure to deal with. I can’t say this about previous service or sales dealerships. More
by Scott7965
Employees Worked With
Jonathon
May 27, 2020
Wonderful treatment by service staff Service staff was responsive and helpful with my inquiries. Service was scheduled and completed as promised with a great outcome! Explanation of the c Service staff was responsive and helpful with my inquiries. Service was scheduled and completed as promised with a great outcome! Explanation of the cleaning and disinfecting protocol was thorough. Thank you More
by neill2001
Employees Worked With
I do not remember the name
May 15, 2020
Great Salesman Jamie Fishbane has sold us our cars since 1997. It is always a no stress process. Jamie makes sure we have all the discounts we are entitled too. H Jamie Fishbane has sold us our cars since 1997. It is always a no stress process. Jamie makes sure we have all the discounts we are entitled too. He always goes above & beyond. I don't know how he did it but our car went off lease recently during this Covid-19 outbreak and he was able to make this sale hassle free! We love the Infiniti Q50 Red. Jamie you are the best! More
by Norma
Employees Worked With
Jamie Fishbane
May 14, 2020
Excellent! I brought my car in for routine service and asked that it be ready for pickup at noon the same day. Jonathan was very helpful and texted me just afte I brought my car in for routine service and asked that it be ready for pickup at noon the same day. Jonathan was very helpful and texted me just after noon that the car was ready. Thank you! More
by breezy
Employees Worked With
Jonathan
May 07, 2020
Fast, efficient and couteous Dealership has always been knowledgeable and professional. They are customer centric and are willing to go the extra mile for their customers and the Dealership has always been knowledgeable and professional. They are customer centric and are willing to go the extra mile for their customers and their needs. More
by benjamin.goldin
Employees Worked With
Stefani Patterson, Russ Arons
April 29, 2020
I am always amazed at the high level of service and customer care at Douglas. From Joe M in sales to Marco and Mike in service. The best! I will only buy from Douglas. customer care at Douglas. From Joe M in sales to Marco and Mike in service. The best! I will only buy from Douglas. More
by Gmohr97
Employees Worked With
Joe M, Marco, Mike
April 15, 2020
Great service Excellent experience dealing with Douglas Infiniti on servicing my car. They did an outstanding job on the repairs and it was done in a timely fashi Excellent experience dealing with Douglas Infiniti on servicing my car. They did an outstanding job on the repairs and it was done in a timely fashion. More
by James
Employees Worked With
Clyde Bautista & others
