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Douglas INFINITI

Summit, NJ

4.8
681 Reviews

430 Morris Ave

Summit, NJ

07901

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Showing 681 reviews

July 28, 2020

Great service Very impressed with the service and caring of the staff. Marco Jinesta was my service advisor. He did an excellent job of addressing my issues and h More

by robertpkane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Jinesta
July 25, 2020

"I love Douglas" - AudiGuy76Carey is one of the best in "I love Douglas" - AudiGuy76 Carey is one of the best in the business. Very friendly and very informative, two of the greatest qualities in a sales c More

by Nubs
Recommend Dealer
Yes
Employees Worked With
Carey, Jamie
July 23, 2020

Good experience Good experience Good experience Good experience Good experience Good experience Good experience Good experience Good experience Good experie More

by JB22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Colon
July 23, 2020

Great experience as always! Gil and team always go out of there way to be helpful and go out of there way to make the experience positive. More

by jpergola
Recommend Dealer
Yes
Employees Worked With
Gil Coronado
July 15, 2020

Johnathan was great. All worked out fine. Quick service. We had no issue It is a difficult time for all and they were happy to help More

by fbisk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan, Stefani Patterson, Russ Arons
July 01, 2020

Everything was great as usual. Helped right away, spoke to the technician, got a loaner car. They called me later to tell me what was wrong and how they are fixing it, and it was overall much less expensiv More

by HN
Recommend Dealer
Yes
Employees Worked With
Stefani Patterson, Russ Arons
June 27, 2020

QX50 30th edition We are a returning customer of Gil's and have been for years. Always pleasant always helpful. Jamie is a welcoming face as you come in to the show More

by bitsa43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gil, Jamie and Chris Ng.
June 23, 2020

Just purchased a used Jeep Grand Cherokee from “Henry Zhu” and couldn’t be more pleased. We were treated as New car buyers! Courtesy and Respect! More

by Lou
Recommend Dealer
Yes
Employees Worked With
Henry Zhu. 5+ stars
Jun 27, 2020 -

Douglas INFINITI responded

Thank you for taking the time to leave us a fabulous review, Lou! We are thrilled to have had the pleasure of working with you! It's always great to hear back from our customers and know that they felt taken care of, and were able to get what they were looking for! We truly hope to see you again in the future! Thanks again!

June 21, 2020

They care about clients' happiness and satisfaction. They are respectful as well and they always make you feel that you are treated fairly while getting the job done and completed on time. More

by william M
Recommend Dealer
Yes
Employees Worked With
Rich, Stefani Patterson, Russ Arons
Jun 27, 2020 -

Douglas INFINITI responded

Thank you for taking the time to leave us a fabulous review and mentioning Hansel! We are thrilled to have had the pleasure of working with you. It's always great to hear back from our customers and know that they felt taken care of, and were able to get what they were looking for.

June 19, 2020

very attentive Very pleasant environment and great and understanding people nothing illegal observed was spoken to with sincerity and with compassion More

by lenn1536
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefani Patterson, Russ Arons
Jun 27, 2020 -

Douglas INFINITI responded

Hi - Thank you for taking the time to leave us a positive review. We always strive for excellence in customer service. We look forward to seeing you again in the future. Happy Driving.

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