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Douglas INFINITI

Summit, NJ

Overview
Employees
Reviews
Vehicles
4.7
736 Reviews
For more than 50 years, the Douglas Auto Group has served more than 150,000 customers in sales and service. That means if you’re in the market for INFINITI cars for sale in Summit, New Jersey, Douglas INFINITI has the track record you can count on. Craving the speed of the INFINITI Q60? Intrigued by the spacious seating of the INFINITI QX60 or the roaring horsepower of the INFINITI Q50? Douglas INFINITI is a new and used car dealership that’s proud to carry a vast inventory of new and certified pre-owned INFINITI sedans and SUVs that meet your criteria. The dedicated staff in our on-site finance center works with several different area lenders to find a competitive loan or lease rate that fits your budget and credit history. After you drive away in your new vehicle, our INFINITI Service Center will be waiting to perform scheduled service and advanced repairs so that you can get back to driving your new INFINITI. At Douglas INFINITI, we’re also committed to three core values: Integrity: We’re human and will occasionally make mistakes, but we’ll never allow you to be hurt because of it Respect: We aim to do what is right at all times. This is a promise we make to our employees and you. Trust: We are dedicated to earning your business right now and in the future.
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430 Morris Ave

Summit, NJ

07901

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Showing 736 reviews

October 22, 2022

Everyone was friendly, knowledgeable and efficient. I was pleasantly surprised at how quickly I was able to pick up my new car! More

by Vicki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Arons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gil Coronado, Stefani Patterson
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Oct 25, 2022 -

Douglas INFINITI responded

Good morning Vicki, Congratulations on your recent purchase, and thank you for taking the time to write us a 5 star review about Gil and Douglas Infiniti. It's always refreshing to receive comments such as yours because it tells us that our efforts are noticed and appreciated. Rest assured that I will pass this on to Gil along with my congratulations for a job well done. Thank you again, and have a great week! Jon Liebman Exec. Vice President Douglas Auto Group

October 11, 2022

Throughout my 20 plus years as a Douglas customer I have always been treated with the greatest respect and expert efficiency. To that point, my salesman has been the same throughout! More

by Laine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
At this point Gilbert is like family to me and my family.
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Oct 14, 2022 -

Douglas INFINITI responded

Good morning Laine, Thank you so much for taking the time to write us a 5 star review regarding Gil and Douglas Infiniti, but most importantly, thank you for being a client and friend for these past 20 years. It means a lot to us because it tells us that our efforts are noticed and appreciated. Rest assured that I will your comments along to Gil with my congratulations for a job well done! Thank you again, and have a great day! Jon Liebman Exec. Vice President Douglas Auto Group

September 28, 2022

The buying process was smooth and seamless. Luke was knowledgeable and a pleasure to work with. More

by jmitchell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Calder
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Oct 01, 2022 -

Douglas INFINITI responded

Good morning Mr. Mitchell, Just a brief note to say thank you for your business and for taking the time to give Luke and Douglas Infiniti a 5 star review regarding your recent purchase experience. It's always refreshing to receive comments such as yours because it tells us that our efforts are noticed and appreciated. Rest assured that I will pass your comments along with my congratulations to Luke for a job well done. Thank you again, and congratulations on the purchase of your new QX60! Jon Liebman Exec. Vice President Douglas Auto Group

September 21, 2022

I had a welcoming experience the moment I hit the door, my salesman was very knowledgeable and the whole experience was a breeze. More

by pppinck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Arons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher , Stefani Patterson
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Sep 22, 2022 -

Douglas INFINITI responded

Thank you for choosing Douglas INFINITI. We appreciate the 5-star review, and we hope to see you again!

August 22, 2022

Great staff and overall a comfortable atmosphere while waiting on the completion of your service. More

by SSMac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nickolas
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Aug 25, 2022 -

Douglas INFINITI responded

Good morning SSMac, Thank you so much for taking the time to give us your 5 star review of Nik and of your most recent service experience at Douglas Infiniti. Your feedback means a lot to us because it tells us that our efforts are noticed and appreciated. Rest assured that I will your comments along with my congratulations to Nik for a job well done. Thank you again and enjoy the rest of your summer. Jon Liebman Exec. Vice President Douglas Auto Group

August 06, 2022

The entire car buying process was very clear, up front and professional. John Lato was very accommodating and never hesitated to help with any questions that I had. He was accessible whenever I reached ou More

by susie217
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lato
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Aug 07, 2022 -

Douglas INFINITI responded

Good morning Susie217, Thank you so much for your business and for your 5 star review of your purchase experience with John. It's always nice to read reviews such as yours because it tells us that our efforts and noticed and appreciated. Rest assured that I will pass your comments along with my congratulations to John for a job well done! Thank you again for your business, and enjoy your new QX55. Most sincerely, Jon Liebman Exec. Vice President Douglas Auto Group

July 27, 2022

It was a pleasure working with all the staff to navigate my way to drive away with my perfect new car. More

by julie iovelli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Arons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Calder, Stefani Patterson
Report | Print
Jul 29, 2022 -

Douglas INFINITI responded

Good morning Ms. Iovelli, Just a brief note to say thank you for your kind words regarding your purchase experience with Luke and Douglas Infiniti. I will certainly pass your comments along with my congratulations to Luke and staff for a job well done. Congratulations on your purchase and enjoy the rest of your summer. Jon Liebman Exec. Vice President.

June 10, 2022

Gil Coronado was a pleasure to work with. A consummate professional that made the leasing experience of my new 2022 QX55 stress free. If only everything in life were this easy and coordinat More

by Mike N.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gil Coronado
Report | Print
Jun 14, 2022 -

Douglas INFINITI responded

Mike - Thank you for taking the time to offer your great rating and review. We are so glad you had a great experience. I’m glad to hear Gil was helpful and made the leasing experience of your new 2022 QX55 stress-free. We look forward to seeing you again in the future. Safe driving and Happy Driving!

June 08, 2022

I had a wonderful experience purchasing a new car. The process was stress free and pleasant.Excellent customer service and attention -to detail. I highly recommend this dealership. More

by wandareyes67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
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Jun 14, 2022 -

Douglas INFINITI responded

Thank you for taking the time to offer your great rating and review. We are so glad you had a great experience. Safe and Happy Driving.

May 27, 2022

My car leasing experience was stress free. The sales representative was very professional. Everything was ready when he said it would be. The entire process was efficient and I was on my wa More

by shaunbush
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lato
Report | Print
Jun 14, 2022 -

Douglas INFINITI responded

Thank you for taking the time to leave us a fabulous review! We are thrilled to have had the pleasure of working with you and are glad you had a great experience. Safe and Happy driving!

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