The workers are very attentive, courteous and friendly.
The salesman Armand was of great service to me , he went all out to get the exact vehicle I needed. I really appreciated that! Overall it was great e
The salesman Armand was of great service to me , he went all out to get the exact vehicle I needed. I really appreciated that! Overall it was great experience.
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by Dave
Other Employees Tagged:
Stefani Patterson, Stefani Patterson, Armand Palmsano
Jan 18, 2025 -
Douglas INFINITI responded
Hi Dave, thank you for taking the time to leave a review for us at Douglas INFINITI. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Russ Arons
Marketing Director
Douglas Motors
I paid of the vehicle financed vehicle much sooner and
the dealership was supposed to refund the difference of gap insurance. I have been contacting (calls, voicemails, text messages) their finance manage
the dealership was supposed to refund the difference of gap insurance. I have been contacting (calls, voicemails, text messages) their finance manager multiple times for a year and they have not issued the refund and even not responding.
I have forwarded the letter from Infiniti Financial Services to the finance manager after paying off and a year later. Dealership does not even respond back.
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by MG
Other Employees Tagged:
Cristian Paez
A very Understanding and professional dealership that
focuses on getting the car on the road with 100% customer satisfaction!!
focuses on getting the car on the road with 100% customer satisfaction!!
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by Jaelen
Other Employees Tagged:
Steven
Aug 16, 2024 -
Douglas INFINITI responded
Hello Jaelen, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Russ Arons
Marketing Director
Douglas Motors Corp
Great experience.
Stan was so nice to deal with. No pressure. Will recommend the dealership.
Stan was so nice to deal with. No pressure. Will recommend the dealership.
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by Joseph Micallef.
Dec 19, 2023 -
Douglas INFINITI responded
Joseph Micallef., we're happy to hear you had such a positive experience with our team! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Russ Arons
Marketing Director
Douglas Motors
Dec 17, 2023 -
Joseph Micallef. responded
Great experience. Stan was so nice to deal with. No pressure. Will recommend the dealership.
Great experience!
The salesman and everyone at Infiniti were very kind and attentive to my needs and all my needs were met!
The salesman and everyone at Infiniti were very kind and attentive to my needs and all my needs were met!
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by MsNikki
Other Employees Tagged:
Stefani Patterson, Stefani Patterson
Oct 13, 2023 -
Douglas INFINITI responded
We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Russ Arons
Marketing Director
Douglas Motors
For sincere and professional service- Dauglas Infinity is
one of the best they will take care of your vehicle at best possible ways.
one of the best they will take care of your vehicle at best possible ways.
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by Shafi Faruk
Service Price Transparency
Other Employees Tagged:
Stefani Patterson, Stefani Patterson, Spencer De Verteuil
Sep 17, 2023 -
Douglas INFINITI responded
Good morning Mr. Faruk,
Just a brief note to say thank you for your 5 star review regarding Spencer and your most recent visit to our service department.
It's always refreshing to read reviews such as yours because it tells us that our efforts are noticed and appreciated.
Rest assured that I will pass your comments along with my congratulations to Spencer for a job well done!
Thank you again, and we look forward to being of service to you again in the future..
Most sincerely,
Jon Liebman
Executive Vice President
Douglas Auto Group
If you are looking for the definition of customer service
it's Douglas Infinity. Fantastic experience
it's Douglas Infinity. Fantastic experience
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by Yizo
Other Employees Tagged:
Stefani Patterson, Stefani Patterson, Marisella
Jul 06, 2023 -
Douglas INFINITI responded
Hi Yizo, we are very happy to have provided you with such a positive experience! Thank you for taking the time to leave us the Kind Review.
Russ Arons
Marketing Director
Douglas Motors
Worked with Jack Koczarski and it was a great experience.
No pressure and answered all of our questions. Worked with us on a trade-in which was also easy. Everyone else we worked with from finance was als
No pressure and answered all of our questions. Worked with us on a trade-in which was also easy. Everyone else we worked with from finance was also pressure free. Would definitely recommend!
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by cmf327
Jul 06, 2023 -
Douglas INFINITI responded
Hi Cmf327, thank you so much for your positive comments about Douglas Infiniti! We appreciate your Business.
Russ Arons
Marketing Director
Douglas Motors
Excellent .
Gil, my sales associate was patient and explained everything. I worked with Gil for many years.
Gil, my sales associate was patient and explained everything. I worked with Gil for many years.
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by redbe
Other Employees Tagged:
Stefani Patterson, Stefani Patterson, Christian ng
Jun 28, 2023 -
Douglas INFINITI responded
Redbe, thank you for your kind review; we are happy to pass along your comments to the team here at Douglas Infiniti! We appreciate your Business
Russ Arons
Marketing Director
Douglas Motors
Nice , friendly and great customer service.
John is very polite, he answered all my questions, showed me all my options that were available to me. Overall the experience I had was great and wor
John is very polite, he answered all my questions, showed me all my options that were available to me. Overall the experience I had was great and worth it I’ll definitely recommend people to come here.
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by Imane.gallman
Other Employees Tagged:
Stefani Patterson, John
Feb 01, 2023 -
Douglas INFINITI responded
Imane.gallman, thank you for your kind review; we are happy to pass along your comments to the team here at Douglas Infiniti! We appreciate you taking the time to leave us such a nice review. We look forward to seeing you in the Future.
Russ Arons
Marketing Director
Douglas Motors
Feb 01, 2023 -
Douglas INFINITI responded
Imane.gallman, thank you for your kind review; we are happy to pass along your comments to the team here at Douglas Infiniti! We appreciate you taking the time to leave us such a nice review. We look forward to seeing you in the Future.
Russ Arons
Marketing Director
Douglas Motors