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Douglas INFINITI
Summit, NJ
681 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 681 reviews
February 26, 2021
Buying my infinity was a great experience, easy and most important stress free. Alex was very professional! Kind, helpful, and knowledgeable. Exceptional service! As well as management and finance, they important stress free. Alex was very professional! Kind, helpful, and knowledgeable. Exceptional service! As well as management and finance, they were very friendly, professional and efficient. More
by Dinam
Employees Worked With
Alex
February 23, 2021
Had a very pleasant experience with Gil at Douglas Infiniti. During the emails, texts and phone calls, Gil was attentive, informative, patient and sincere. No hard sell whatsoever! He offered me a gre Infiniti. During the emails, texts and phone calls, Gil was attentive, informative, patient and sincere. No hard sell whatsoever! He offered me a great deal on a QX 60. I was so impressed with the dealership and with Gil that I drove out to Summit. NJ from Brooklyn to speak with him and take the test drive. Unfortunately, I ended up not buying the vehicle only given its size and my challenge on parking it on the narrow, one way streets in my Brooklyn neighborhood. Nonetheless, I emphatically recommend Gil to contact should you be in the market for an Infiniti wherever you may live! More
by Mike E.
Employees Worked With
Gil Coronado
February 17, 2021
Great staff and honest assessments of what was needed to be repaired and what could wait. Cleaned car inside and out! Fantastic!! Highly recommend and will continue to come back. be repaired and what could wait. Cleaned car inside and out! Fantastic!! Highly recommend and will continue to come back. More
by Steve5/12
Employees Worked With
Stefani Patterson, Russ Arons
February 09, 2021
Great Service!The entire staff (John and Chris)were very Great Service! The entire staff (John and Chris)were very professional and efficient. I appreciate them taking the time to make sure my experience Great Service! The entire staff (John and Chris)were very professional and efficient. I appreciate them taking the time to make sure my experience was exceptional. More
by Pearl
Employees Worked With
John and Chris
January 19, 2021
The purchase of my new car was easy and stress less. Jamie and John Lato couldn’t have been more professional. John kept in touch with me during the entire process. My car was delivered on time and in e Jamie and John Lato couldn’t have been more professional. John kept in touch with me during the entire process. My car was delivered on time and in excellent condition. I keep on leasing my cars through Douglas because of the service and professionalism. More
by LindaW
Employees Worked With
Jamie, John Lato, Clyde
January 13, 2021
Everyone at the Service Center is professional and operates with efficiency. However, even though there's an efficiency of the customer interface, there's not a feeling of being rushed. I have alway operates with efficiency. However, even though there's an efficiency of the customer interface, there's not a feeling of being rushed. I have always felt that I could take my time to explain the issues with my vehicle, and to ask questions. Congratulations for having a great Service Center. More
by Winifred (Qx56)
Employees Worked With
Jonathan @ Service Center; and Jerry @ the Body Shop
December 30, 2020
Great staff and honest assessments of what was needed to be repaired and what could wait. Cleaned car inside and out! Fantastic!! Highly recommend and will go back. be repaired and what could wait. Cleaned car inside and out! Fantastic!! Highly recommend and will go back. More
by RMG
Employees Worked With
Stefani Patterson, Russ Arons
December 06, 2020
Gil was outstanding as always ... and everyone there is always efficient and great to work with. Showroom was clean and safe COVID practices were evident. always efficient and great to work with. Showroom was clean and safe COVID practices were evident. More
by Ellen
Employees Worked With
Gil Coronado
