Doug Henry Ford

Awesome customer service!!!! When I walked in everyone spoke and made me feel very welcome. Chris Harriston and everyone else would not stop trying til I got the car I was looking When I walked in everyone spoke and made me feel very welcome. Chris Harriston and everyone else would not stop trying til I got the car I was looking for! They all are great people and I'd definitely recommend anyone to go there if they want the best service in getting into a car!!! Doug Henry Rocks!!! More

Excellent Serivce!!! I dealt with Rob Claiborne, Jonathan Waters and Trey Weston. All of them went above and beyond to make sure I was 100% satisfied when I left and had n I dealt with Rob Claiborne, Jonathan Waters and Trey Weston. All of them went above and beyond to make sure I was 100% satisfied when I left and had no questions. They were in no way pushy to any extent and were very friendly, down to earth and laid back. I would recommend this team to anyone! GREAT JOB GUYS!!! More

easy and painless Great sales staff. Friendly and informative and not pushy in any way. nothing like the other dealership I went to the week before. I'm still recoverin Great sales staff. Friendly and informative and not pushy in any way. nothing like the other dealership I went to the week before. I'm still recovering from that. I would definitely recommend doug henry ford to other people and would definitely do business with them again. More

Great Service! Found the truck I was looking for on their Website, called and in two days was driving my truck home. Fast, courteous and great customer service. Found the truck I was looking for on their Website, called and in two days was driving my truck home. Fast, courteous and great customer service. More

Thanks so much Lamar Blakeney!!! This was my first time buying a car and I was terrified! Just the thought of having a car payment along with the new technology my nerves were shot! L This was my first time buying a car and I was terrified! Just the thought of having a car payment along with the new technology my nerves were shot! Lamar was very patient and answered all my questions.. Great people and quick service! I test drove my Ford Fusion Thursday and drove it home Friday! ???? More

very refreshing went to Doug Henry Ford in Tarboro ,on 2-6-16 just to look around and maybe test drive a couple of trucks,Specialist Francisco Alfaro came out with a went to Doug Henry Ford in Tarboro ,on 2-6-16 just to look around and maybe test drive a couple of trucks,Specialist Francisco Alfaro came out with a smile and handshake ,i explained what i wanted we went in he found just what i was looking for and at the price i wanted , I am now the proud owner of a 2010 F150 xl supercab 4x4 .........all i can say is great job guys More

Easy and fast Stopped by Doug Henry Ford in Tarboro on a Monday, they found a truck for me and signed papers that Wednesday. Tobias was a great Salesman and easy to Stopped by Doug Henry Ford in Tarboro on a Monday, they found a truck for me and signed papers that Wednesday. Tobias was a great Salesman and easy to deal with. Very satisfied! More

Greatest Dealership Ever. We purchased a 2016 Ford Escape SE from Doug Henry Ford in Tarboro. Our salesman was Francisco Alfaro. The team we worked with went above and beyond We purchased a 2016 Ford Escape SE from Doug Henry Ford in Tarboro. Our salesman was Francisco Alfaro. The team we worked with went above and beyond to satisfy us in every way. From sales to credit to followup to training on the car. A big thank you to Francisco, Lee, Jonathan, Terry (credit). You guys certainly have it together. You make that place hum.. Other dealerships could learn from you all. Thanks again.. I might add you can't beat their prices.. We checked. The service, and personal attention. Edward and Virginia Hines Pinetops, NC More

Customer Service and Satisfaction defined! I bought my 2003 Ford Taurus brand new from Gray in May of 2003. I have always maintained it through Arthur in the service department and have always I bought my 2003 Ford Taurus brand new from Gray in May of 2003. I have always maintained it through Arthur in the service department and have always been very satisfied. On Saturday January 23 my husband decided that after 13 years and 298,400 miles I needed to get a new vehicle, but I think I could have gotten another 50,000 miles out of this wonderful car! Jay Coggins sat down with us and explained the dealership's no haggle, upfront and honest approach. I test drove a 2008 Focus and we agreed to purchase it. Then Jonathan Waters went to work on the financing but wasn't happy with the rates being offered. Jay then took us out to a 2014 Focus with only 40K on it. Jonathan then very quickly got us a great finance rate. Both guys were super with us. There's a reason we keep coming back to this dealership -- they employ people like Jay, Jonathan, Arthur (service), William (service) and Mary in the accounting office! I'll be back every 5,000 miles for my maintenance, and might even trade the Focus in for something else in 2029! We asked Jay if he likes working there, and his enthusiastic reply tells me he's probably the one that will handle the 2029 deal! More

Very courteous salesman I purchased a car with the help of Jay Coggins, he was very professional and courteous. I was dreading the experience as I was a woman alone purchasin I purchased a car with the help of Jay Coggins, he was very professional and courteous. I was dreading the experience as I was a woman alone purchasing a car. Jay made me feel welcome and at ease. He did not try to hard sale me. He answered all my questions and more. He took his time to go over things with me and did not act like he was in a big hurry. He helped me find the right car for me and I drove off Doug Henry's lot with a 2014 Toyota Corolla. Big thanks Jay, I am referring all my family and friends to you! More