Doug Henry Ford

No haggle, No pressure Purchased a 3 year old F-150. Sales person Ricky Hale was very patient and courteous as he showed us about 6 vehicles. After we made our decision, he Purchased a 3 year old F-150. Sales person Ricky Hale was very patient and courteous as he showed us about 6 vehicles. After we made our decision, he was very helpful in getting credit arranged, an assisted with delivering the vehicle to Beaufort (2 hours away). Sales staff did their due diligence in trying to sell extended warranty, but were not pushy after they realized I wasn't interested. Service personnel in the rear were very helpful in getting all the new security settings. All in all, a good car buying experience. More

This is a no haggle dealership and they are truly about customer service. Their primary goal is make the customer happy and Salesman Ricky Hale displayed & proved that very well. Ricky Hale was outstanding customer service. Their primary goal is make the customer happy and Salesman Ricky Hale displayed & proved that very well. Ricky Hale was outstanding and made what is a usually a stressful event a comfortable pleasant one for me. This was the first vehicle purchase of many that I truly felt the end goal of the dealership was geared more towards customer happiness and not their pocket. They even proved to continue to provide that genuine customer service after the sale was complete. I returned to make a change with the sale that I was not happy with. (Nothing they did) I called before returning and Ricky Hale stood by his word and customer service commitment and did not hesitate to ensure that my happiness was met collaboratively with colleagues. I would definitely return without hesitation. Go see Ricky Hale at Doug Henry Ford if you are looking to Purchase a vehicle for outstanding customer service he will take care of you! The whole team is great! Thank you Ricky Hale! More

Automobile Lease Dylan Poage was our sales representative and we couldn't be happier. He was a true professional, very informative and personable. I would certainly re Dylan Poage was our sales representative and we couldn't be happier. He was a true professional, very informative and personable. I would certainly recommend him to any one that is thinking of leasing or purchasing a vehicle. More

Hassle-Free Purchase of a 2019 Ford Edge This was one of the most stress-free experiences I have ever had with a car dealership. Doug Henry Ford lists upfront prices that you don't have to b This was one of the most stress-free experiences I have ever had with a car dealership. Doug Henry Ford lists upfront prices that you don't have to beg for over days of negotiation. They offered a very aggressive price for my trade and really made me feel like they wanted my business. Dylan Poage was a fantastic product specialist who answered every question I had in a prompt manner and was extremely patient and professional He even drove 1 hour from the dealership to deliver the car to me at work. Talk about service! Thanks Dylan and Doug Henry Ford! More

My wife and I spoke with Brandon Caudle over the phone and told him what we were looking for. Brandon has everything set up for us when we’re arrived after work. He is a true professional when it comes to and told him what we were looking for. Brandon has everything set up for us when we’re arrived after work. He is a true professional when it comes to selling cars. The staff was very helpful with questions and we will only work with them in the future! Brandon Caudle will be my go to guy from this point on!! More

I went to Doug Henry with some trepidation, but upon meeting Ruben his easy going attitude and welcoming spirit eased my tension . I had found two vehicles - both used trucks- online and wanted to drive meeting Ruben his easy going attitude and welcoming spirit eased my tension . I had found two vehicles - both used trucks- online and wanted to drive them. Ruben drove with me and answered questions . He was friendly and professional. I learned about my vehicles and made my decision in no small part due to Ruben’s service. I’d recommend him highly. More

Purchase of 2018 Ford Escape My salesperson Dylan Poage was very good at his tasks, had the vehicle ready at my scheduled visit with good explanation of their value pricing approa My salesperson Dylan Poage was very good at his tasks, had the vehicle ready at my scheduled visit with good explanation of their value pricing approach. Other staff was very receptive to my requests such as phone programming, finding the digital code for unlock and ordering and programming the spare key. No high pressure sales, but explained and offered extended warranty options, and the value pricing on their used vehicles made it a easy choice with fair offer on my trade-in. More

I purchased a vehicle from Doug Henry Ford. After more than 5 attempts via phone and text my Salesman Ruben asked me to remind him tomorrow about my paperwork. Unprofessional, lazy, poor customer service! than 5 attempts via phone and text my Salesman Ruben asked me to remind him tomorrow about my paperwork. Unprofessional, lazy, poor customer service! Avoid Doug Henry Ford!! More

Great Service, Great Prices Had a great experience working with Ruben and his team at Doug Henry Ford. Their no nonsense prices, quick communication, and commitment to go above a Had a great experience working with Ruben and his team at Doug Henry Ford. Their no nonsense prices, quick communication, and commitment to go above and beyond made the car buying experience stress free and enjoyable. More

5 star experience at Doug Henry in Tarboro. Rueben, Tyrone and Lee knocked it out of the park with excellent service. I highly recommend Doug Henry to anyone looking for a no nonsence buying experience Tyrone and Lee knocked it out of the park with excellent service. I highly recommend Doug Henry to anyone looking for a no nonsence buying experience! More