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Dorsett Automotive

Terre Haute, IN

4.1
481 Reviews

105 West Mayfair Drive

Terre Haute, IN

47802

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Showing 481 reviews

July 08, 2018

Poor service and sold me a car with issues Bought a 2008 Pontiac G6 on May 21. Asked if the car had any problems and was told no. We drove it home (about 90 miles) and that night the check en More

by MikeC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin Hall, Brandon Dorsett
June 30, 2018

fast response Fast response to my needs and wants. Jay Dorman has excellent knowledge of the Nissan product. everyone at dealership was very friendly. I highly reco More

by tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Dorman
June 30, 2018

James Clarke amazing and knowledgeable salesman. Everyone friendly. Helped, sold and closed in timely fashion. No pressure. No xx. Just good down to earth dealings. Would return again. Would definite More

by gjwatso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Norris, Jim Clarke
June 17, 2018

Great buying experience Ernie is great, got me in a vehicle i wanted with payments that fit my budget. If you need to pur hase a vehicle, i would highly recommend Ernie. More

by Kevinc1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin King, Ernie Forster
June 17, 2018

Shopping experience. Dealt with Jim and Brett both were very helpful and polite. They listened to my daughter and my needs and did everything to make sure we had a great More

by Mike 53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Dinkel, Rob Norris, Jim Clarke
June 15, 2018

Excellent Service Everyone there was extremely personable and friendly. Josh went above and beyond in helping me choose the right vehicle for me. They made me feel like More

by Adrie55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Parker, Brandon Dorsett, Josh Altheide, Brett Dinkel
June 14, 2018

Great Service We were very happy with all the help we received in getting our new vehicle. We will definitely return when ready to purchase another vehicle! More

by Smith Family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Parker, Kevin King, Ernie Forster
June 13, 2018

Great experience This was the easiest car purchased that I have had , no pressure or hassle. Ernie Engle took the time with me as we had met a couple of time before b More

by streetbob74
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Engle, Rob Norris
June 12, 2018

Great Friendly Service! The people in the service area were friendly when I arrived and checked in. The service was performed to my vehicle within the time frame quoted to m More

by TLR824
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Dorman
June 06, 2018

Total Lack of Communication My husband and I were wanting to purchase a car last weekend and made it clear to the two employees we spoke with that we were wanting an out the door More

by Melon16
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carla, Tony Parker
Jun 06, 2018 -

Dorsett Automotive responded

John/Melissa, Thank you so much for reaching out to us in regards to your experience. We are truly sorry for the miscommunication that you have had with our dealership. We have tried our best to correct the issue and provide you with the most competitive pricing available. We understand your decision not to do business with us and wish you the best with your new vehicle. Thank You - Daniel Higgins, E-Commerce Manager, Dorsett Automotive.

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