
Doral Volkswagen
Doral, FL
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4,564 Reviews of Doral Volkswagen
Overall the experience went well. There is a lot to improve on. Especially when you leave a message and no one gets back to you. There is a lot to improve on. Especially when you leave a message and no one gets back to you. More
The service advisor was great (Ciro) but they did keep my car for over a year due to the part not being available. But, they did rent me a car at their cost while my vehicle waited for its part. Overall, dec car for over a year due to the part not being available. But, they did rent me a car at their cost while my vehicle waited for its part. Overall, decent service, just hope your part isnt in forever backorder. More
Was a complete bad experience and still not fixed. Wrong equipment put on vehicle. Worst experience I've ever had at a dealership. Bad communication on top of deadline not being kept and now the wrong Wrong equipment put on vehicle. Worst experience I've ever had at a dealership. Bad communication on top of deadline not being kept and now the wrong color lug nuts. Looking in to filing a formal complaint More
Brought in my 2018 Passat GT for an oil change and steering issues, the steering was replaced but installed off center. After a second try now it has a noticeable pressed on it and the cover behind it steering issues, the steering was replaced but installed off center. After a second try now it has a noticeable pressed on it and the cover behind it seems to be detached which looks to be done with a metal tool such as a screwdriver. I can’t believe a technician will use a metal tool on plastic. Very much dissatisfied with the work and urgently request a replacement. More
I will not go to another VW dealership again. They were friendly and efficient. Took care of my issues in a timely manner and updated me the whole time. They were friendly and efficient. Took care of my issues in a timely manner and updated me the whole time. More