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Doral Volkswagen

Doral, FL

4.7
4,564 Reviews
Call Dealership (305) 928-8612
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10455 NW 12th Street, Suite C

Doral, FL

33172

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4,564 Reviews of Doral Volkswagen

February 10, 2023

Service was great and fast. My car was ready same day. The fact that the dealer provides Lyft service is also great. More

by RetanE
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Melendez
Report | Print
Feb 15, 2023 -

Doral Volkswagen responded

Thank you for taking the time to leave us this great review! We appreciate you trusting Doral Volkswagen to service your vehicle and we look forward to your next visit.

February 10, 2023

Pedro took great care of me and my vehicle during my most recent trip to Doral Volkswagen. It must have been a busy day for the Service department because I was quoted ~1hr30mins. for the diagnosis and repai More

by VW2017PAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Melendez
Report | Print
Feb 15, 2023 -

Doral Volkswagen responded

Thank you for this review and valuable feedback. We understand the frustration that comes with long wait times. We truly appreciate your business and hope to make your next visit a 5-star experience.

February 09, 2023

I think, it’s not fair for me to pay the alignment service, I’m leasing, not buying. More

by SPRIETO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Calvo ??????????
Report | Print
Feb 15, 2023 -

Doral Volkswagen responded

Thank you for taking the time to leave us this valuable feedback. We appreciate you choosing Doral Volkswagen and we hope to make your next visit a 5-star experience.

February 08, 2023

I went to the dealership because I was over in miles on my current lease. Alex Rodriguez helped me purchase a 2023 Jetta for 84 months. I would recommend him to all my friends and family More

by LORGLEZ72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez, Rayner Holmes
Report | Print
Feb 08, 2023 -

Doral Volkswagen responded

We're so glad to hear Alex Rodriguez was able to help you with your lease on a new 2023 Jetta. It sounds like he provided you with excellent service, and you're happy with your purchase. Recommendations from friends and family carry a lot of weight, and we're sure that Alex will appreciate your kind words. If there's anything else you need, don't hesitate to reach out. Thank you for your business!

February 08, 2023

I have received a good attantion and sevice by Jorge Calvo and the service depatment More

by MIRTHAZAYAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Calvo , Francisco Mora
Report | Print
Feb 08, 2023 -

Doral Volkswagen responded

Doral Volkswagen is glad you received good attention and service from Jorge Calvo and the service department. Good customer service is essential for building long-lasting relationships with clients, and it seems like Jorge and the team understand that. I hope you continue to have positive experiences in the future. If there's anything else you need, don't hesitate to reach out. Thank you for taking the time to share your positive experience!

February 08, 2023

Boris is a great agent. He is the best. Wonderful attention. Also Reinier financist was the best More

by MARIAOBF2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boris, Rainier Garcia
Report | Print
Feb 15, 2023 -

Doral Volkswagen responded

Thank you for taking the time to leave us this great review, Maria! Rainer and Boris will be pleased to hear that their efforts have been recognized. We appreciate you choosing Doral Volkswagen and wish you safe travels until your next visit.!

February 06, 2023

Everything was fine and on time. I got a call that my vehicle was done the same. day. More

by Pablo10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Feb 08, 2023 -

Doral Volkswagen responded

We're glad to hear that everything was fine and on time! It sounds like you received efficient and prompt service, and that your vehicle was completed on the same day as expected. Time is a valuable commodity, and it's great to know that the service was completed quickly and efficiently. If you need anything else in the future, don't hesitate to reach out. Thank you for your feedback!

February 05, 2023

I have an issue with my brand new 2022 Tiguan and I'm still waiting from a dealers response on how to fix it. More

by ANTONIOMAXWELL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Silvestri
Report | Print
Feb 16, 2023 -

Doral Volkswagen responded

Antonio, thank you for taking the time to leave us a review. We are sorry to hear that you are facing issues and would like to help you find a solution. Please feel free to contact me directly at your earliest convenience. Jay Plant jayplant@lithia.com General Sales Manager

Feb 20, 2023 -

ANTONIOMAXWELL responded

Thanks much Jay, I would like to sched an appointment to get this issue resolved. Could you please advise? My number is 786-537-4990. Thanks again!

February 05, 2023

Maria our sales person was great. She fought for the sale and came through with her promises in the end. More

by CLOS910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria, Rayner Holmes
Report | Print
Feb 15, 2023 -

Doral Volkswagen responded

Thank you for taking the time to leave us this great review! We are pleased to hear about your recent experience and will be sure to pass along your compliments to Maria. We wish you safe travels until your next visit.

February 04, 2023

Very quick and efficient. I came for a tire replacement and added on an oil change. I didn’t wait long. Ciro was pleasant and helped me a lot. I was happy with his professi More

by am78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ciro Ulloa
Report | Print
Feb 15, 2023 -

Doral Volkswagen responded

Thank you for this review and for trusting our service team here at Doral Volkswagen! We are pleased to hear about your experience and hope that we can make your next visit worthy of 5-stars!

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