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Doral Volkswagen

Doral, FL

4.7
4,564 Reviews

10455 NW 12th Street, Suite C

Doral, FL

33172

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4,564 Reviews of Doral Volkswagen

February 23, 2023

I have been visiting this maintenance center for several years, and every day it reinvents itself to improve customer service and benefits such as technical service. They have a group of professionals who More

by ALEXIS.FONSECA76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Correa
Feb 23, 2023 -

Doral Volkswagen responded

Thank you for sharing your confidence in our team, Alexis. We couldn't be happier to read your thoughts after several visit here at Doral Volkswagen. We look forward to continuing to provide professional and capable service during your future visits.

February 23, 2023

Amazing experience buying from this dealer and my sales rep, Ali, was not only professional but extremely knowledgeable. Certainly refreshing after dealing with many other dealerships. More

by eddie.hernandez26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Feroze Ali
Feb 24, 2023 -

Doral Volkswagen responded

Eddie, thank you for sharing this shout-out of Doral Volkswagen and our team member, Ali. We are pleased to know he provided you with exceptional service and look forward to having you back for any future automotive needs.

February 22, 2023

You had the car for almost a week for repair and was returned out w/o full charge or cleaning...every dealership that serviced cars in the past cleans the car. Also, I almost didnt have enough charge More

by mviguespitan
Recommend Dealer
No
Employees Worked With
not sure of name.
Feb 22, 2023 -

Doral Volkswagen responded

Thank you for taking the time to leave us this feedback. We understand your frustrating surrounding the condition your vehicle was returned to you in. I’d like the opportunity to discuss this further. At your earliest convenience, please contact me directly. Francisco Mora franciscomora@lithia.com Service Manager

February 22, 2023

I feel confident leaving my car serviced here as the are reputable & knowledgeable. Team is very efficient. More

by Ginabasulto28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris C.
Feb 22, 2023 -

Doral Volkswagen responded

Thank you for this review and for trusting our team to service your vehicle, Gina! We truly appreciate your business here at Doral Volkswagen and we look forward to your next visit.

February 22, 2023

Excellent customer service, environment and communication. Jose Silvestri make me feel so comfortable and provide sufficient information with all offers during the negotiations. Jose is literal More

by MICHMAT77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
José D Silvestri , Rayner Holmes
Feb 22, 2023 -

Doral Volkswagen responded

Thank you for taking the time to leave us this great review! Jose is an asset to our team and will be pleased to have his efforts recognized. We appreciate you choosing Doral Acura and hope you are enjoying your new vehicle!

February 21, 2023

The service excellent. The car no, the CarPlay is not working well and they didn’t give a solution for that More

by MALKINDNICO
Recommend Dealer
Yes
Employees Worked With
Kristopher Castro
Feb 21, 2023 -

Doral Volkswagen responded

Thank you for taking the time to leave us this review! We are pleased to hear that you had a great service experience but we are sorry that we could not assist with all of your vehicle issues. We hope you will consider our team here at Doral Volkswagen for future services.

February 21, 2023

Excellent service very professional and very helpful. Ciro was very kind and respectful and the communication was very good More

by MIGDALIA VIERMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ciro Ulloa, Ciro Ulloa
Feb 21, 2023 -

Doral Volkswagen responded

Thank you for leaving us this positive review! We are thrilled to hear about your experience and Ciro will be pleased to have his efforts recognized. We appreciate you trusting Doral Volkswagen to service your vehicle and look forward to your next visit.

February 21, 2023

Took care of the issue immediately, the same day without any delays from a to z More

by DRBACCHELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Correa
Feb 21, 2023 -

Doral Volkswagen responded

Thank you for this positive review! We are pleased to hear that our service team was able to successfully resolve your issues. We appreciate you choosing Doral Volkswagen and hope to see you again for future services.

February 20, 2023

Only cares about the sale not about the customer. Do not buy your car here. More

by denisehernandez764
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rainier Garcia
Feb 22, 2023 -

Doral Volkswagen responded

Denise, thank you for taking the time to leave us this feedback. The experience you described does not reflect how we do business and we’d like the opportunity to learn more about your recent visit. Please contact me directly at your earliest convenience. Jay Plant jayplant@lithia.com General Sales Manager

February 20, 2023

Excellent service from Jorge. Julian is usually my technician but Jorge was able to help me out and was able to look out for me by placing me in a courtesy car while I wait for my More

by RoscoeM27
Recommend Dealer
Yes
Employees Worked With
Francisco Mora, Roberto Correa
Feb 21, 2023 -

Doral Volkswagen responded

Thank you for taking the time to leave us this positive review, Roscoe! Jorge is an asset to our team and we are pleased to hear about your experience. Thank you for continuing to trust Doral Volkswagen to service your vehicle and we look forward to your next visit.

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