Doral Volkswagen

I used to be their client with a 2006 Passat, now with 93,000 miles, then I just traded it for a 2010 Tiguan with 41,000 miles, and took it to see if there were any recalls, or anything to be done, since 93,000 miles, then I just traded it for a 2010 Tiguan with 41,000 miles, and took it to see if there were any recalls, or anything to be done, since I had an oil change and alignment with my family mechanic. Peter was the person that attended me as I got there, informed me about the 40,000 miles service, how much it would cost, which I did on the spot, not needing an appointment as before, and, actually cost a bit less. He also explained me that I had bought a Certified Pre Owned, covered under warranty until July 2015 or 60,000 miles, which is great news. Well, I also learned from him that both, the oil change and the alignment, would have cost less at Esserman than it did with my mechanic... More

Joe Benitez always goes above and beyond to make sure my service is exceptional. I always return to this location because they have excellent follow up and most importantly treat you like one of their own. service is exceptional. I always return to this location because they have excellent follow up and most importantly treat you like one of their own. Highly recommended for service or if you are in the market for a new car. More

They did an excellent job! Highly recommended. I was there last Saturday at 8:45 am and they received my car immediately. I pick my car up 2 hrs later and everything was as I was expecting! there last Saturday at 8:45 am and they received my car immediately. I pick my car up 2 hrs later and everything was as I was expecting! More

Best experience I have ever had buying a new car! They had my car on the lot, a beautiful Alien Green Soul. Our salesperson, Oscar Alvarez, who was friendly and knowledgeable. We did not feel pressured a had my car on the lot, a beautiful Alien Green Soul. Our salesperson, Oscar Alvarez, who was friendly and knowledgeable. We did not feel pressured at all during the entire process. We were so happy that we came back the next night and purchased a new Sportage! I highly recommend both the dealership and Mr. Alvarez to all my friends. More

Great service and friendly/helpful staff. I purchased my vehicle and have been servicing my vehicle at this location for over 6 years. Everyone is great. vehicle and have been servicing my vehicle at this location for over 6 years. Everyone is great. More

TODOS SON MUY COMPETITIVOS Y SERVICIALES EN SU TRABAJO SIGAN ASI QUE LA VW SIEMPRE SERA LA PRIMERA EN TODO MUCHAS FELICIDADES Y QUE DIOS LOSBENDIGA SIGAN ASI QUE LA VW SIEMPRE SERA LA PRIMERA EN TODO MUCHAS FELICIDADES Y QUE DIOS LOSBENDIGA More

From the moment I showed up until I picked up my vehicle and left everyone at Esserman International in Miami was nothing short of amazing!!! Bismark and the technician walked me through the results of the and left everyone at Esserman International in Miami was nothing short of amazing!!! Bismark and the technician walked me through the results of the diagnostic they performed and recommended what they felt were the most important discrepancies to fix based on safety and protection of the vehicle. When it comes to price I think most VW owners know you're going to be paying a lot more than you'd like but at Esserman they try to work with you on the price to make sure you can get the best possible care for your vehicle. My vehicle was not going to be ready for pick up until the next day and Bismark even went out of his way to try and give me a ride home which I've never experienced at any dealership!!! Thank you employees at Esserman and thank you Bismark for all of your help. I will definitely be returning to Esserman for my future VW needs. More

The customer service is the beast I have ever received of any dealership I've ever been to. I truly recommend Bismark Guerrero to any person. any dealership I've ever been to. I truly recommend Bismark Guerrero to any person. More

I am a single mother that needs a reliable car that will provide safety for my children. In the past it has been a negative experience when purchasing a vehicle because I was not treated as an intelligent h provide safety for my children. In the past it has been a negative experience when purchasing a vehicle because I was not treated as an intelligent human being and the sales people were condescending. My experience at Esserman was totally different from that scenario. The sales person, Mr. Noel Perez, heard all my concerns and asked me intelligent questions in order to help me determine the right car for me. He was very courteous and professiomal and answered all my questioms about the car in terms I could relate to. My experience was very positive and I will refer him to all my friends. More

Our sales person was Fran Gonzalez. He was very professional and friendly. He made us feel very comfortable throught the whole deal. We're very happy. professional and friendly. He made us feel very comfortable throught the whole deal. We're very happy. More