Doral Volkswagen

Best VW Dealer in So Fl I was a service customer originally, and when it came time for upgrade there was no question of where I would go for a new lease. Amazing staff, the b I was a service customer originally, and when it came time for upgrade there was no question of where I would go for a new lease. Amazing staff, the best service team I've ever worked with. Sales, Service, Management... They all take phenomenal care of their customers. More

Excellence in Service Department. The overall experience with the service department is the best. The service advisor is the best I've ever had to deal with. I would really recommend d The overall experience with the service department is the best. The service advisor is the best I've ever had to deal with. I would really recommend doing business with Esserman International VW. More

Great Service! Got my car serviced at Esserman this morning. My service advisor, Ciro was fantastic. Very professional and polite. Would highly recommend Esserman fo Got my car serviced at Esserman this morning. My service advisor, Ciro was fantastic. Very professional and polite. Would highly recommend Esserman for all your automotive needs. More

Airbag Error Service was reasonable fast around 2 hours without appointment. Team is knowledgeable, as they found the location of the error code fast Car is Service was reasonable fast around 2 hours without appointment. Team is knowledgeable, as they found the location of the error code fast Car is only 2 weeks old :( More

Excellent Service Center I have been to this dealership multiple times for maintenance and repair of my Touareg TDI, every time I have left satisfied.Ciro Ulloa has provided e I have been to this dealership multiple times for maintenance and repair of my Touareg TDI, every time I have left satisfied.Ciro Ulloa has provided excellent customer service consistently. He also has always returned my call quickly and answered any questions I had. This time I also notice that they cleaned it very well. They even put tire shine. Previously I would get the car with dirty spots on the outside and only the driver side vacuumed. I would recommend this service department. More

Service Horrible experience. All this chaos is because Mr. Esserman is not able to be there due to his health condition. I will never visit this place again Horrible experience. All this chaos is because Mr. Esserman is not able to be there due to his health condition. I will never visit this place again. Unproffesional staff, lies left and right staff not trained. I even had an argument with a staff member because he was making fun of me because my car was not ready after 8 hours of being sitting there just for a regular maintenance and last but not least the General Manager of the dealership was acting like what I have experienced in that dealership is normal for them. I am going to take my car to another place because I am not even convinced that they did the maintenance job to my car as they were supposed to. Show quoted text More

Awesome Excellent and fast service. Nice and friendly people. Very comfortable waiting area. Don't remember the name of the person who took care of me but it Excellent and fast service. Nice and friendly people. Very comfortable waiting area. Don't remember the name of the person who took care of me but it is the same with all the service people. Highly recommendable. J. Troconis More

Loyal customer I have been going to Esserman VW for many years. Since my most recent purchases in 2014, Bismarck has been my service advisor and is not only attentiv I have been going to Esserman VW for many years. Since my most recent purchases in 2014, Bismarck has been my service advisor and is not only attentive but very kind. I have always had great service and, for the most part, get my car back on the same day. More

Excellent! From the very beginning when I purchased my vehicle 2 1/2 years ago the customer service was very good. I've taken the car to be serviced and everyon From the very beginning when I purchased my vehicle 2 1/2 years ago the customer service was very good. I've taken the car to be serviced and everyone from the receptionist to the parts managers provide excellent service. The are very courteous and helpful. Great place! More

Regular service checkup Between my wife and I this will be the third Vw we've purchased at Esserman Vw. We continue to purchase our vehicles here because the service and qual Between my wife and I this will be the third Vw we've purchased at Esserman Vw. We continue to purchase our vehicles here because the service and quality is simply stellar. This past weekend I took in my car for service, the family and I did a little shopping at the mall down the street and before we could even pay my vehicle was ready for pickup. Ciro and the rest of crew always meet our expectations, and we couldn't be happier with our dealership and service department. More