Doral Volkswagen
Doral, FL
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4,477 Reviews of Doral Volkswagen
Came to Doral VW shopping around as I had to return my VW Tiguan as its lease was about to end. Had a great experience and was treated fairly. No surprises, little haggling and overall a good process from be Tiguan as its lease was about to end. Had a great experience and was treated fairly. No surprises, little haggling and overall a good process from beginning to end. The financing portion was very easy and no pressure to get other stuff. Ended leasing the Taos I wanted. I would certainly recommend this dealership to others. More
I recently purchased a vehicle from Doral Volkswagen, and I couldn’t be happier with the experience. From the moment I walked in, the staff was friendly, professional, and attentive. Special thanks to Li and I couldn’t be happier with the experience. From the moment I walked in, the staff was friendly, professional, and attentive. Special thanks to Lisban, who went above and beyond to make the process smooth and stress-free. He took the time to listen to my needs, answered all my questions, and ensured I found the perfect car that fit my budget and preferences. Lisban was knowledgeable, patient, and never made me feel pressured. He made sure I was comfortable with my decision and thoroughly explained everything about the car and the financing process. I highly recommend Doral Volkswagen and especially Lisban for anyone looking to purchase a vehicle. They truly care about their customers! Thank you again for a wonderful experience! More
The salesman and finance were both very helpful and very friendly. Only issue is with the dealership itself. I leased a car and the car had one missing carpet in the front. None of the wheels had valve caps friendly. Only issue is with the dealership itself. I leased a car and the car had one missing carpet in the front. None of the wheels had valve caps and it was missing the cargo cover from the trunk very disappointing no one noticed before handing me the car keys. More
I want to share a very bad and dangerous experience I just had with Volkswagen Doral. I never do this and I don't like to do it, but I have to report it for your children safety. I just bought a 2021 just had with Volkswagen Doral. I never do this and I don't like to do it, but I have to report it for your children safety. I just bought a 2021 Cross Atlas with 31K miles for my family with 3 young kids, 7, 5 and 2 years old. I was looking for a safe car, from a trustworthy dealership. 3 weeks later, I get an alert on the car regarding the tires. I inflated them, the alert comes back the next day. One tire is flat. I went to Goodyear and Tires Plus to check the tires. They told me they've never seem something like it: the tires are 2018 and look like they've been used for 100K miles. The 4 of them needs to be replaced. It's too dangerous to drive with these tires with 3 kids. It costed us $1,300 to change the 4 tires. We had no choice as we want our kids to be safe. Before paying that amount, I called VW Doral to explain the matter. They didn't care at all. Just repeated over and over again that the tires passed the security check, that it's an used car sold as is, and that I got a good price. I asked them how they can put our kids in danger selling tires in terrible conditions. They don't care. I asked them how they can be mislead customers and be dishonest by selling a 2021 / 31K miles car with 2018 / 100K miles tires. They don't care. I then went to Carmax across the street to buy a second car, I had a 10x better buying experience (fast, efficient, caring). Then Carmax even went the extra mile! They told me they could take the car back for additional repairs like painting the doors, polishing the rims, treating the leather. All of this for free of course while paying me a rental for 3 days. That made all the difference in the world. Don't go to Volkswagen Doral!!! Don't take that risk for your children. More