Doral Volkswagen

Excellent service, from the beginning the communication was exelent by Email and by phone, when I arrived at the service department Ciro attended me and explained all the options for the service, the techn was exelent by Email and by phone, when I arrived at the service department Ciro attended me and explained all the options for the service, the technician (Daniel Contreras) returned the vehicle clean and on time as they announced it to me. Thanks More

They had absolute excelent service and i epuld definitely come again. I had no conplaints, they were all super nice and patient. Fige stars for sure. come again. I had no conplaints, they were all super nice and patient. Fige stars for sure. More

After almost 7 years I never had to complain about the services I’m always satisfied with the customer service my sales person is the best. Something very important for me I feel like I’m home when I go t services I’m always satisfied with the customer service my sales person is the best. Something very important for me I feel like I’m home when I go to this dealer. More

Pretty good service in the service department. Robert and Pedro are very good consultants. The only thing not good is the Loners service. In 3 occasions I have reserved a car and when I go to pick it up ther Pedro are very good consultants. The only thing not good is the Loners service. In 3 occasions I have reserved a car and when I go to pick it up there is none. I have to go to a rental. That means more inconvenience and wasted time. More

Buen servicio muy profesionalbuen trato al Buen servicio muy profesional buen trato al cliente. Siempre voy a hacer servicio con Ensserman International VW. Siempre voy a pedir a Sr.Pedro M Buen servicio muy profesional buen trato al cliente. Siempre voy a hacer servicio con Ensserman International VW. Siempre voy a pedir a Sr.Pedro Melendez. More

Very professional and interested in helping me with my problem as quickly as possible. The wait time wasn’t ad long as zi had expected. problem as quickly as possible. The wait time wasn’t ad long as zi had expected. More

They always take a good care of my Golf R and solve all the issues. Robert is a great guy who is always willing to listen to you and solve your car problems the issues. Robert is a great guy who is always willing to listen to you and solve your car problems More

It’s my second time doing service to my VW passat in esserman and always everything was perfect, the attention, the shuttle, the service, the always wash my car, i love it, I recommend 100% this dealer! esserman and always everything was perfect, the attention, the shuttle, the service, the always wash my car, i love it, I recommend 100% this dealer!! More

It was a great service, on time and no issues with documents or the appointmen, actually I was late and they were flexible with the hour. documents or the appointmen, actually I was late and they were flexible with the hour. More

Every visit, from sales to service has been a great experience. The staff is not only courteous, but also knowledgeable and keeps me well informed. Service staff is always on time, efficient, and alwa experience. The staff is not only courteous, but also knowledgeable and keeps me well informed. Service staff is always on time, efficient, and always go beyond expectations. More