Doral Volkswagen

Excellent customer service provided and the service was fast as well. Didn’t go with an appointment and they accommodated my service on a Saturday. fast as well. Didn’t go with an appointment and they accommodated my service on a Saturday. More

Excellent service. My car is like new again. I was impressed for the job performed, excellent and on time. I can recommend this service department again. impressed for the job performed, excellent and on time. I can recommend this service department again. More

Best Service experience of my life, Julian Alvarez was very supportive and helpful, the shuttle service is as expected. I will continue use Esserman for my next services. very supportive and helpful, the shuttle service is as expected. I will continue use Esserman for my next services. More

Andres Terán provide me an excellent service explaining all plans and work to be done in my car , I was going to another VW dealer and I will come back all plans and work to be done in my car , I was going to another VW dealer and I will come back More

Always a great experience. thank you for being so helpful with giving me a ride home and back when my car was ready for pick up. with giving me a ride home and back when my car was ready for pick up. More

There was a problem with the inside rear light from day one that I purchased the vehicle, but never told the dealer since I was going to wait for my first maintenance service. Two months after I purchased one that I purchased the vehicle, but never told the dealer since I was going to wait for my first maintenance service. Two months after I purchased the vehicle, I installed a boat hinch, apparently the connection is from one of those cables, so just because that I don't have guaranty and Esserman won't pay for the repair, mind you it never work since day one that I acquire the vehicle. I don't think is fear Other than that Great service overall, Thank you More

Horrible service ! Appointment was @10am and we ended up Horrible service ! Appointment was @10am and we ended up leaving around 2pm Frankly super annoyed with how the service went and the customer servi Horrible service ! Appointment was @10am and we ended up leaving around 2pm Frankly super annoyed with how the service went and the customer service. Pretty sure we’re not going again More

I always bring my Volkswagen Beetle to this dealership. My car is always in good hands. My only complaint is that it can be timely at times because it’s extremely busy. My car is always in good hands. My only complaint is that it can be timely at times because it’s extremely busy. More

Some items would require some change in my personal opinion. The sales team does a great job in getting everything done. But requires a person touch. opinion. The sales team does a great job in getting everything done. But requires a person touch. More

I had an appointment for oil change Receipt said needed I had an appointment for oil change Receipt said needed air filter and that I refused to get it NOT true I was never asked I had an appointment for oil change Receipt said needed air filter and that I refused to get it NOT true I was never asked More