Donnell Ford Lincoln of Salem

Please thank Manager Matt in service for his kindness and patience with our recall problem. He went out of his way to assure us that the issue would be corrected in a safe and timely manner. He quickly arr patience with our recall problem. He went out of his way to assure us that the issue would be corrected in a safe and timely manner. He quickly arranged for us to have a loaner Lincoln while our Lincoln was being repaired. He was extremely polite and courteous to my family, especially our special needs daughter Gina. Please consider an award or reward as Manager Matt certainly is worthy of it. More

Great service advisor(jonathon), explains everything you can understand Fast quality service always! Will use Donnell forever! can understand Fast quality service always! Will use Donnell forever! More

Fast service scheduled it had it for 2 days work was done people were very friendly I'll take my car back there again people were very friendly I'll take my car back there again More

They have the best service in the area Their service technician Liz is very good technician Liz is very good More

Great service on buying a car salesman were great. Nic and Jeff were outstanding.thanks Nic and Jeff were outstanding.thanks More

Customer service is very helpful. Jeff Acierno was amazing. You should buy him lunch for how professional he is. They made me feel like family. Jeff Acierno was amazing. You should buy him lunch for how professional he is. They made me feel like family. More

People are friendly n nice. Close to home and easy to get in n out of Close to home and easy to get in n out of More

Great people to work with , they solved all the problems we were having with our 2018 expedition we were having with our 2018 expedition More

The wait period was not long at all and everyone was nice. The manager answered my questions. nice. The manager answered my questions. More

Everyone was very friendly and polite. Answered all my questions and did not do any extra work without asking my permission. I had a very good experience with the whole staff and workers. Answered all my questions and did not do any extra work without asking my permission. I had a very good experience with the whole staff and workers. More