Donnell Ford Lincoln of Salem

Above & Beyond Customer Service I live out of state & Dave Julian went the extra mile to not only help me find a reliable vehicle, but also made the process of purchasing simple. He I live out of state & Dave Julian went the extra mile to not only help me find a reliable vehicle, but also made the process of purchasing simple. He spent the extra time with me when I arrived at the dealership to explain not just where things were & how they worked, but made sure my phone was synced to my car & that I could work all the functions. He also went out of his way to call me later that day to make sure I didn't have any further questions. Also, they made sure to explain the warranty & to provide extra copies of it, for if/when I needed repair work on the vehicle. Just an all around great experience. More

We were very pleased with the whole experience Are salesman Gary DeMarcus answered all are questions and made the whole buying process pleasant we would not hesitate to use Gary again as well as th Are salesman Gary DeMarcus answered all are questions and made the whole buying process pleasant we would not hesitate to use Gary again as well as the other people at donnell in Salem ohio More

See Gary DeMarchis Very friendly and helpful, Gary was very helpful and explained all our questions and worked with us through the whole process and worked hard to meet Very friendly and helpful, Gary was very helpful and explained all our questions and worked with us through the whole process and worked hard to meet our needs More

Great service and buying experience Gary introduced himself and ask what we might be interested in. Than proceeded to show us exactly what we were interested in. We felt we got an extrem Gary introduced himself and ask what we might be interested in. Than proceeded to show us exactly what we were interested in. We felt we got an extremely good deal and never felt pressured by anyone to purchase. Their service department was also excellent in getting our F150 in for an emergency repair. Would definitely recommend Gary and the Donnell dealership to my friends. More

Purchase of a used vehicle Service was great the dealer was fast and very friendly about the purchase was very understanding he seemed up front with the answers to our questions Service was great the dealer was fast and very friendly about the purchase was very understanding he seemed up front with the answers to our questions and seemed like he was truely interested in getting us into the vehicle we could afford More

Very knowledgeable salesman My wife and are where very pleased and appreciated Gary DeMarchis. He was very willing to listen to what we where looking for in a vehicle and provide My wife and are where very pleased and appreciated Gary DeMarchis. He was very willing to listen to what we where looking for in a vehicle and provided more then we expected. Gary provided the service we want from a top notch sales professional. Jeff Acierno did an outstanding job as well. He provided all the information about finances and provided details of options to protect the vehicle. More

Very time consuming but happy with the results The sales staff is very friendly and courteous. I was treated very well. The only reason I am giving it 4stars is because it took 3 hours to check the The sales staff is very friendly and courteous. I was treated very well. The only reason I am giving it 4stars is because it took 3 hours to check the breaks. More

Best experience ever! I had the pleasure of working with Jeff in Finance and Gary in sales, what a phenomenal experience I had. They were both extremely professional, ans I had the pleasure of working with Jeff in Finance and Gary in sales, what a phenomenal experience I had. They were both extremely professional, answered all of my questions and went above and beyond. I had leased my previous Lincoln in another state and am so glad with this lease I went to Donnell. I would highly recommend this dealership above all that I have dealt with in the past. Thanks guys! More

Great experience. Great deal on a Lincoln. Gary DeMarchis was extremely helpful. Looking forward to referring my associates to this dealership and traveling with the Li Great deal on a Lincoln. Gary DeMarchis was extremely helpful. Looking forward to referring my associates to this dealership and traveling with the Lincoln . Thanks Gary and staff. More

I LOVE MY ESCAPE! Buying a car is at the very top of my "Hate To Do" List. Deciding on the right model and haggling with the salesman over the final price usually stre Buying a car is at the very top of my "Hate To Do" List. Deciding on the right model and haggling with the salesman over the final price usually stresses me to the point of going home driving my old car. But Gary DeMarchis changed that! He was patient with my many questions, knowledgeable about the differences in the various models, and, best of all, he got me a great deal on an Escape I absolutely love! Todd Dauterman was extremely fair when making the deal. In addition, Jimmy Beeman took time to sync my phone and to patiently explain the many technical features to this technically-challenged customer. Thank you Gary and Donnell Ford for a great experience and an Escape I love! More