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Donley Ford of Shelby

Shelby, OH

4.5
452 Reviews

249 Mansfield Ave.

Shelby, OH

44875

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452 Reviews of Donley Ford of Shelby

May 20, 2022

Donley Ford of Shelby has always been kind, helpful and friendly. I trust the staff at Donely Ford. This is my third car from Donley Ford in Shelby, and I am very happy. The service is excellent. Whenever More

by APPLEBABI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gage Schroeder, Matt Weiss, Richelle Schunatz
May 23, 2022 -

Donley Ford of Shelby responded

Thank you for the wonderful review. We always enjoy hearing from our repeat customers, your feedback is truly important to us! Please let Richelle or the team know if you have any questions at all, along the way. Congratulations on your Ford Escape purchase and thank you for continuing to be a valued Donley customer!

May 19, 2022

Downey Ford of Shelby did a great job then my salesman did a great job I will definitely send people there that are looking forward to order a new vehicle or buy a used thank you very much More

by sacho1072
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Reese, Gage Schroeder
May 23, 2022 -

Donley Ford of Shelby responded

Thank you for the wonderful review and feedback, the team will be glad to hear it! Thanks again for choosing Donley Ford of Shelby and congratulations on your New Ford!

May 19, 2022

Real professional and very helpful real pleasure to do business with highly recommend to buy vehicles from More

by jason55hicks
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gage Schroeder, Richelle Schunatz
May 19, 2022 -

Donley Ford of Shelby responded

Thank you for the 5 Star review and recommendation. Richelle and the team with be pleased to hear your positive feedback! Congratulations on your Ford purchase and thanks again for choosing Donley Ford of Shelby!

May 14, 2022

Very courteous, kind,concerned, on the ball, informative, good, very exact, accomodating,pleasurable,I’ll return. Thank you. More

by knifeandforkman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Reese, Gage Schroeder
May 16, 2022 -

Donley Ford of Shelby responded

Thank you for the 5 Star review and positive feedback. We will she this with the team and we hope to work with you again in the future. Thank you for choosing Donley Ford of Shelby for your New Ford purchase!

May 10, 2022

Thanks Richelle! ❤️ We absolutely “LOVE” our JEEP RENEGADE. You were such a “Joy” to work with. So personable & sweet!! You made our purchase enjoyable! We highly re More

by welder189
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richelle Schunatz
May 10, 2022 -

Donley Ford of Shelby responded

Congratulations on your Jeep Renegade purchase! Richelle and the team will be please to hear your positive feedback. Please let us know if you have any questions along the way. Thanks again for choosing Donley Ford of Shelby and we hope you enjoy your new ride!

May 10, 2022

Dan Reese did a great job getting us into our new Ford Ranger. Gage did an excellent job also. Overall, great dealership. More

by kyle_mees
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Reese, Gage Schroeder
May 10, 2022 -

Donley Ford of Shelby responded

Thank you for the 5 Star review, this is what we love to hear! We will share this with Dan, Gage, and the team and we hope to work with you more in the future. Please let us know if you have any questions arise. Thanks again for choosing Donley Ford of Shelby!

May 05, 2022

Dan was a great person he wasn’t pushy we had just got news our car was totaled he went right to it with getting us number and came in on his day off to fit my work schedule. They made us feel comfortabl More

by Heather lopez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Reese, Gage Schroeder
May 05, 2022 -

Donley Ford of Shelby responded

Thank you for the wonderful review and recommendation. We're glad the team was able to get you taken care of quickly and back into a vehicle. We will share your feedback with Dan and the team and we look forward to working with you again in the future. Please let us know if you have any questions along the way!

May 04, 2022

I had a very fast and efficient service experience at donley ford of Shelby. Cameron was very helpful and he got me a car in from mount vernon in one day and I was able to test drive and purchase my car More

by Amylynnziggy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hartge
May 05, 2022 -

Donley Ford of Shelby responded

Thank you for the wonderful review. It's a pleasure to hear that you enjoyed your experience here with us and we look forward to working with you more along the way. Please let us know if you have any questions arise. Thank you again for choosing Donley for your vehicle purchase!

May 04, 2022

Very happy and Richelle was a joy to deal with, in no time we were done and on are way..Thank you Richelle for all your help, I'll come back to buy my next car from you. Things went that smooth. Thank yo More

by kellieruby6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Weiss, Richelle Schunatz
May 05, 2022 -

Donley Ford of Shelby responded

Thank you for the 5 Star review. Richelle will be so please to hear your feedback! Congratulations on your Mustang purchase, GREAT color choice! We hope you enjoy your new ride and we truly look forward to working with you on your next purchase. Thanks again for choosing Donley Ford of Shelby!

May 03, 2022

It is a great place to do business and get a great deal. And for trading. More

by LJOHNSON38
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gage Schroeder, Matt Weiss
May 05, 2022 -

Donley Ford of Shelby responded

Thank you for the 5 Star review, we love to hear it! Thank you for taking the time to leave us your feedback. We will share this with the team and we truly hope to work with you again in the future. Thanks again for choosing Donley Ford of Shelby!

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