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Donley Ford of Shelby

Shelby, OH

4.5
452 Reviews
Call Dealership (419) 347-4100
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249 Mansfield Ave.

Shelby, OH

44875

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452 Reviews of Donley Ford of Shelby

May 03, 2022

Richelle was great. Very personable. I would highly recommend her; you won’t be disappointed 😊 More

by missi1121
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richelle Schunatz
Report | Print
May 03, 2022 -

Donley Ford of Shelby responded

Thank you for the 5 Star review and recommendation, Richelle will be please to hear it! Congratulations on your New EcoSport purchase, we hope you enjoy your new ride. Thanks again for choosing Donley Ford of Shelby and we hope to work with you more in the future!

April 30, 2022

This was my second purchase from Donley in Shelby. Richelle made the process very easy and painless. More

by ross.miller8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richelle Schunatz
Report | Print
May 02, 2022 -

Donley Ford of Shelby responded

Congrats on your New Ford, we hope you enjoy it. Richelle and the team will be happy to hear you enjoyed your visit with us once again. Thank you for continuing to choose Donley Ford of Shelby, we look forward to working with you more along the way!

April 29, 2022

Dan made the car buying experience very easy. He was helpful and allowed us time to make our decision. Love my new Mustang!!! More

by verhoffg
Recommend Dealer
Yes
Employees Worked With
Dan Reese
Report | Print
May 02, 2022 -

Donley Ford of Shelby responded

Congratulations on your New Mustang purchase! We're glad you enjoyed your experience here with us. Please let us know if you have any questions along the way and thanks again for choosing Donley Ford for your Mustang purchase.

April 28, 2022

very helpful in finding a vehicle to fit my needs. Would recommend her to anyone More

by djacksonump19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gage Schroeder, Richelle Schunatz
Report | Print
May 02, 2022 -

Donley Ford of Shelby responded

Congratulations on your new EcoSport, we hope you enjoy it! We truly appreciate the positive feedback and recommendation. Thanks again for choosing Donley Ford of Shelby for your new vehicle purchase and we hope to work with you more in the future!

April 28, 2022

Dan and Aaron continue to make buying a car easy at Donley Ford! Always a pleasure no matter what I need...sales, service or just to ask a question. More

by fritzgj13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Sponsler, Dan Reese
Report | Print
May 02, 2022 -

Donley Ford of Shelby responded

Thank you for the wonderful review. We always enjoy hearing from long-term clientele, your feedback is truly valuable to us! We hope you enjoy your new Ford and we look forward to your next visit with us!

April 27, 2022

It was a pleasure doing business with Richelle and Donley Ford of Shelby. Very friendly and courtesy. More

by lfox20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richelle Schunatz, Cameron Hartge
Report | Print
Apr 28, 2022 -

Donley Ford of Shelby responded

Thank you for the 5 Star review. We will share this with Richelle and the team and we truly hope to work with you again in the future. Congratulations on your new F-150 and thanks again for choosing Donley Ford of Shelby!

April 24, 2022

Donley Ford has a great and friendly staff. I never felt pressured into making a decision. Richelle was very nice and professional. She even gave my wife and I some time by ourselves to discuss More

by Cole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gage Schroeder, Richelle Schunatz
Report | Print
Apr 25, 2022 -

Donley Ford of Shelby responded

Thank you for the 5 Star review. Richelle and Gage will be thrilled to hear your positive feedback. Please let us know if you have any questions arise along the way, the team is always here to help!

April 23, 2022

I've dealt with Dan Reese for over 20 years. Dan and the Service Department are why I am a loyal Donley Customer. More

by latchukc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris in Service is great!, Dan Reese, Gage Schroeder
Report | Print
Apr 25, 2022 -

Donley Ford of Shelby responded

Thank you for the 5 Star review. Your loyalty to the Donley dealer is truly appreciated! Thank you for your positive feedback and thank you for continuing to be a valued Donley customer!

April 22, 2022

I had a good experience with this dealership Rochelle I'm sure I spelled it wrong sorry but she was very helpful and a cool person. More

by julieella3269
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gage Schroeder, Richelle Schunatz
Report | Print
Apr 22, 2022 -

Donley Ford of Shelby responded

Thank you for the positive feedback, Richelle will be glad to hear it. Please let us know if you have any questions along the way. Thank you for choosing Donley Ford of Shelby and congratulations on your Outlander purchase!

April 22, 2022

He was great! He helped us get into a vehicle suitable for our growing family and was very thorough and ready to listen when we had questions and concerns More

by Staton.tori05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gage Schroeder, Tony Coleman, Adrianna Cushard
Report | Print
Apr 22, 2022 -

Donley Ford of Shelby responded

Thank you for the fantastic review. We're so glad to hear that Tony was able to provide you both with an exceptional buying experience! The team is grateful you chose Donley Ford of Shelby for your Fusion purchase. We hope to work with you again in the future and we hope you enjoy your new ride!

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