
Donley Ford of Shelby
Shelby, OH
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452 Reviews of Donley Ford of Shelby

Great experience! Bought my first car and they made my experience perfect. They were So friendly and answered all my questions perfectly and Thoroughly. Really appreci Bought my first car and they made my experience perfect. They were So friendly and answered all my questions perfectly and Thoroughly. Really appreciated their time and effort to make sure I got the right car for me. Richelle was super sweet and very down to earth. I really enjoyed my time with her made it fun and enjoyable! More
Exceptional customer service! Everyone is very knowledgeable And always willing to go above and beyond for customer satisfaction. Everyone is very knowledgeable And always willing to go above and beyond for customer satisfaction. More

Chelle and Aaron were fantastic. This was a long time coming and they both kept me on the loop, rate locked financing, and went above and beyond helping work with the logistics of g This was a long time coming and they both kept me on the loop, rate locked financing, and went above and beyond helping work with the logistics of getting our Bronco to Ohio. I look forward to getting my wife’s next car from you at Donley Ford of Shelby. More

Very nice and friendly faces. Richelle is very pleasent to work with. She knew exactly what she was doing. I reccommend her 100 %!! Richelle is very pleasent to work with. She knew exactly what she was doing. I reccommend her 100 %!! More

Smooth transaction and amicable sales staff made this an easy purchase! Richelle was very helpful getting any info I needed regarding the history of the truck in which I was interested. Thanks, Richelle! easy purchase! Richelle was very helpful getting any info I needed regarding the history of the truck in which I was interested. Thanks, Richelle! More

Richelle was outstanding. She was courteous, thoughtful, and accommodating with me and my questions. Gage, however, did not relay to Richelle what my Trade in was worth or wh She was courteous, thoughtful, and accommodating with me and my questions. Gage, however, did not relay to Richelle what my Trade in was worth or what my options were in the financing. This made me question the final sale, but did assuage me. More

Richelle was very hands on and very helpful picking out our new vehicle. She was super knowledgeable and we are so happy it was her to help us get my husbands truck. We wish there was Richelle’s everywhere our new vehicle. She was super knowledgeable and we are so happy it was her to help us get my husbands truck. We wish there was Richelle’s everywhere! More

Richelle was very helpful and quick to answer any questions we had. She worked with us to find the perfect fit and gave us the time we needed to make an informed decision. We had a great experience w questions we had. She worked with us to find the perfect fit and gave us the time we needed to make an informed decision. We had a great experience with Donley Ford of Shelby. More