
Donley Ford of Shelby
Shelby, OH
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452 Reviews of Donley Ford of Shelby
My experience was finaminal my service was taken very professionally, it was a tad bit rushed but otherwise was a great experience and I would definitely come again professionally, it was a tad bit rushed but otherwise was a great experience and I would definitely come again More
Mikaela was great. I had written to two dealers from online advertisers. 100% of the reason that I came to the dealership in Shelby was because of Mikaela's response rate. Once there, Dan treated online advertisers. 100% of the reason that I came to the dealership in Shelby was because of Mikaela's response rate. Once there, Dan treated me very well. He had two deals going at the same time, but never did I feel neglected. He even encouraged me to look at another vehicle to make certain I was going to make the right buy...and ultimately that is the one I purchased! More
Excellent customer care! Very knowledgeable and friendly they took the time to explain what was being done. They talked to us and let us know what we could expect. Very knowledgeable and friendly they took the time to explain what was being done. They talked to us and let us know what we could expect. More
Work was done efficiently as usual! The service department here is very Prompt, and always delivers quality craftsmanship on all of my visits with all of my vehicles. I would recommend them to anyo department here is very Prompt, and always delivers quality craftsmanship on all of my visits with all of my vehicles. I would recommend them to anyone! More
Great job, well pleased with his professionalism. Very helpful with everything, explained everything he did, and answered every question I had. Made you feel at ease all the time. helpful with everything, explained everything he did, and answered every question I had. Made you feel at ease all the time. More
I told Chris Yocum My tire was low💥He had the tire checked 💥Had screw removed💥Tire patched and I was ready to leave in 30 minutes💥Great Service💥 checked 💥Had screw removed💥Tire patched and I was ready to leave in 30 minutes💥Great Service💥 More
Great! I already did this review. Not sure why you didn't get it. Everybody is always friendly and very efficient. Thanks so much for your service. Kim I already did this review. Not sure why you didn't get it. Everybody is always friendly and very efficient. Thanks so much for your service. Kim More
You are treated like a person not a number when you deal with donley ford of Shelby and they work hard to find what you want, really good people with donley ford of Shelby and they work hard to find what you want, really good people More
Service department folks are always helpful. The service department is always helpful. They get the work done quickly in a reasonable time frame. I like the fact that Donley's keeps an up-to-d The service department is always helpful. They get the work done quickly in a reasonable time frame. I like the fact that Donley's keeps an up-to-date record on what work has been done on our vehicles, even one we bought at another dealership! I also appreciate the friendly folks that work at Donley's. More