Donley Ford of Shelby

We had an awesome experience. Jessica and all the staff were very friendly and helpful. I will definitely consider Donley Ford for my next vehicle. Keep up the good work. were very friendly and helpful. I will definitely consider Donley Ford for my next vehicle. Keep up the good work. More

Located car I wanted. Found it and had at dealership. Quick turnaround and follow through was good. Internet department was awesome. Worked with me to get it in and serviced. Quick turnaround and follow through was good. Internet department was awesome. Worked with me to get it in and serviced. More

recall service outstanding service. work was completed in a timely manner and i was notified. Unlike my last service with Donley in Galion, as i was left sitting aft outstanding service. work was completed in a timely manner and i was notified. Unlike my last service with Donley in Galion, as i was left sitting after work was done for over an hour. More

Very Disappointed ... they never seem to be able to fix our problem with the back hatch closing evenly. Also they never cover the seat or put floor covering down either. I don’t appreciate them getting in our problem with the back hatch closing evenly. Also they never cover the seat or put floor covering down either. I don’t appreciate them getting in and Out of my car with dirty shop clothes and shoes on. More

Nice home town experience. Nice to have people talk to you and want to help you find what you want to buy. The sales people are not pushy and will answer any questions you may h Nice to have people talk to you and want to help you find what you want to buy. The sales people are not pushy and will answer any questions you may have,and if they can't give you you a answer they will ask some one that can. More

Went in for tires got a great deal and great service. Chris gave me all the options Picked out what I wanted and he ordered them, and Andy got them installed the Three days later. Very happy!!!! Chris gave me all the options Picked out what I wanted and he ordered them, and Andy got them installed the Three days later. Very happy!!!! More

Gauge was an awesome salesman and helped me understand and get my first leased vehicle. Everyone at the dealer was super helpful and very knowledgeable and get my first leased vehicle. Everyone at the dealer was super helpful and very knowledgeable More

Very impressed with Jessica’s customer service not only during the sale but after the sale also. Will recommend her and this dealership to family and friends. during the sale but after the sale also. Will recommend her and this dealership to family and friends. More

She was great! She was very informative and willing to answer any questions that I had. I would recommend the dealership to friends and family. answer any questions that I had. I would recommend the dealership to friends and family. More

Worked to get the car I wanted and at the payments I needed to be at. I am very happy with my car.Thank you so much. needed to be at. I am very happy with my car.Thank you so much. More