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Donalson Chevrolet Buick GMC - Service Center
Silsbee, TX
855 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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855 Reviews of Donalson Chevrolet Buick GMC - Service Center
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August 31, 2024
I was sitting in the waiting room for 15 minutes while my truck was parked and ready and the service writer was having a long conversation about her kids and someone she knew. Nichole is her name and I don’t truck was parked and ready and the service writer was having a long conversation about her kids and someone she knew. Nichole is her name and I don’t want her to get my paperwork again. More
by LMCCULL0
Verified CustomerEmployees Worked With
Nicole
August 29, 2024
VERY DISPLEASED. ITEMS WERE NOT REPAIRED AS STATED ON BILLING. THIS IS THE THIRD VEHICLE MY FAMILY HAS PURCHASED FROM THIS DEALERSHIP. ITEMS WERE NOT REPAIRED AS STATED ON BILLING. THIS IS THE THIRD VEHICLE MY FAMILY HAS PURCHASED FROM THIS DEALERSHIP. More
by angel2592
Employees Worked With
August 29, 2024
THE ENTIRE SERVICE DEPARTMENT ABOVE AND BEYOND TO MAKE SURE MY TRUCK WAS TAKEN CARE OF. I KNOW THEY CARED, WHEN THEY WOULD LET ME KNOW WHAT WAS GOING ON WITH MY TRUCK THROUGHOUT THE DAY. I APPRECITE ALL O SURE MY TRUCK WAS TAKEN CARE OF. I KNOW THEY CARED, WHEN THEY WOULD LET ME KNOW WHAT WAS GOING ON WITH MY TRUCK THROUGHOUT THE DAY. I APPRECITE ALL OF THEM AND THEIR KINDNESS. More
by perryj71
August 25, 2024
Excellent customer service. Jana is amazing and always treats us well. Timely oil change and we don’t have any complaints. Jana is amazing and always treats us well. Timely oil change and we don’t have any complaints. More
by katherenahoffman
August 19, 2024
Work was completed by the estimated time. The service advisor reviewed the inspection report with me. The service advisor reviewed the inspection report with me. More
by NECHESRAILLINK
Employees Worked With
August 16, 2024
Everyone at the dealership was very friendly and helpful. The service was really good and timely. The service was really good and timely. More
by RICHKERKAU
August 16, 2024
excellent personal and they got the job done in good time, reasonable pricing. will use them again. time, reasonable pricing. will use them again. More
by killiancalvin
August 15, 2024
Good folks I Did good job just wasn't to happy I had to pay for an after market part that was $500 always thought aftermarket was cheaper but at least everything else was warranty work pay for an after market part that was $500 always thought aftermarket was cheaper but at least everything else was warranty work More
by TBFOUNTAIN76
Employees Worked With
August 15, 2024
I was very pleased to be able to drive in and get my truck serviced without a long wait. Thanks you truck serviced without a long wait. Thanks you More
by BOBCHENNIE
Employees Worked With
