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Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.8
839 Reviews

839 Reviews of Donalson Chevrolet Buick GMC - Service Center

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February 17, 2022

My service there was magnificent, they prompt on your appointment time they are accurate on your diagnosis and Ms Kanna Weatherspoon is awesome thanks a lot More

by COOPERWAYNESMILE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms Janna Weatherspoon
Feb 18, 2022 -

Donalson Chevrolet Buick GMC responded

Thanks so much for sharing your feedback! We're glad to hear such kind words about our service team, and look forward to seeing you next time! -the Donalson Auto family

Feb 18, 2022 -

COOPERWAYNESMILE responded

Thanks for an outstanding service

Feb 18, 2022 -

COOPERWAYNESMILE responded

Thanks for an understanding service my email address is cooperwaynesmile@hotmail.com

February 16, 2022

Service department is the best in Southeast Texas. Eric, Janna, and Jewel always go out of their way to help you. More

by Charlie O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Harrison, Wayne Judalet, Daniel Russo, Paul Palumbo, Jason Ortgies
Feb 18, 2022 -

Donalson Chevrolet Buick GMC responded

Charlie, thanks so much for sharing your thoughts! We're glad to hear you feel so strongly about our service department - we do too! We look forward to working with you next time. -the Donalson Auto family

February 14, 2022

Schelduled appointment, took in and was out in short time. Everyone very polite and friendly More

by VWSONNIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Donalson Chevrolet Buick GMC responded

Thanks for sharing your feedback on your visit! We're glad to hear you had a great experience, and we look forward to seeing you next time! -the Donalson Auto family

February 12, 2022

They was very professional at the service that was rendered. I would go to them again. They up the good work. More

by FREAKYFRO00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2022

Found the problem on the computer but refused to fix it tell it went completely out. Now it’s miss firing as we drive it. More

by HAWKINS.2401
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2022

Everyone was very helpful. Service Manager and technician that worked on car were very nice and professional. Will return for next service. Thanks!!! More

by D.COURTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Donalson Chevrolet Buick GMC responded

We're glad to hear you had a positive experience, and thanks so much for sharing your thoughts! We look forward to seeing you next time. -the Donalson Auto family

February 09, 2022

Prompt and courteous service for the maintenance check on my vehicle. Thank you very much. More

by SORAYIASINGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2022

The best-I drive by two GM dealers to get to Silsbee, Tx. The staff is unbelievably professional and welcoming. More

by GJOHNSON15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Donalson Chevrolet Buick GMC responded

That is some high praise, and we thank you for it! We look forward to working with you in the future. -the Donalson Auto family

February 09, 2022

It was good no trouble. Employees great always very helpful. Prices are fair. Love the service department More

by a1pittman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2022

Very nice staff service was excellent and efficient in every way . Newell in service super nice More

by KTULLOS64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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