Donalson Chevrolet Buick GMC - Service Center
Silsbee, TX
849 Reviews of Donalson Chevrolet Buick GMC - Service Center
Excellent service department and always meets the time for service. People are friendly and knowledgeable about what is needed or when questions are asked. for service. People are friendly and knowledgeable about what is needed or when questions are asked. More
They was nice and on time. Service was conducted in a timely manner. It a good day Service was conducted in a timely manner. It a good day More
Courteous, punctual, the personnel exemplified customer service. The check in was bumpless with the associate greeting me as soon as I arrived and addressing me by my name. The oil change and vehicle inspe service. The check in was bumpless with the associate greeting me as soon as I arrived and addressing me by my name. The oil change and vehicle inspection was done in a timely fashion. More
Short wait times. Thorough. Professional. Courteous. Will address all your concerns and do an excellent job. Thorough. Professional. Courteous. Will address all your concerns and do an excellent job. More
The service writer met me at the covered parking area with the paperwork already filled out and waiting on my signature. Service was great and performed in a timely fashion. with the paperwork already filled out and waiting on my signature. Service was great and performed in a timely fashion. More
Did the work and finished it in about an hour and fifteen minutes.very courteous. minutes.very courteous. More
Had to bring my truck in last minute due to leaving for vacation and they got right on it and fixed it. They always do a great job and fix the problems vacation and they got right on it and fixed it. They always do a great job and fix the problems More
Everyone was willing to cover for those who might not have been available when we both delivered and picked up our vehicle. The service was done as promised. have been available when we both delivered and picked up our vehicle. The service was done as promised. More
Usually get great service. This time (partially my fault because I was in a rush) they didn’t get the tire pressure monitoring system reset, and normally they check the tire pr This time (partially my fault because I was in a rush) they didn’t get the tire pressure monitoring system reset, and normally they check the tire pressures and adjust to factory settings when they rotate the tires but they didn’t this time. Also didn’t replenish all the fluids and didn’t have time to look at my park assist issue (but again, brought it in a half hour early and I gave them a hard stop of 1.5 hours. More
Meagan gave me the best customer service and Jewel was so helpful. The whole experience was quick and easy. helpful. The whole experience was quick and easy. More