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Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.8
866 Reviews

866 Reviews of Donalson Chevrolet Buick GMC - Service Center

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February 13, 2023

Always friendly and reasonable…love going there! I have been going there for the last thirteen years and have bought a car and truck there! More

by Janddbirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2023

This is a great group of people working here with an Attitude of caring. Everyone I have been in contact with was helpful and friendly. More

by GEEGEE936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2023

The service was great and affordable I was concerned about the cost but was actually cheaper than I thought. More

by Ebirwin79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2023

They are Fast, friendly and efficient. Definitely a great place to go to get your service done. More

by matthewsfamily318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric W
February 11, 2023

They were helpful, patient and friendly. And my SUV was nice and clean when I picked it up. More

by sblanks
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2023

Service Advisor Jewell Payne does a great job along with the service dept. I had oil change, tire rotation, minor tail light issue, and state inspection. All resolved in about 2 hrs. Once again great job More

by DRW814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2023

Service was excellent as usual. They had my suv repaired in record time. It was clean and ready to go when I got there. Thanks for the loaner too. Jewel takes the time to explain ev More

by NANCYMCNEAL
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2023

Checked right in and got out just as fast! I did have an appt. So I’m sure that helped! More

by DDana59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2023

Great service as always. Friendly. Fast. Correct. Always quick with a cup of coffee too More

by DON80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2023

Very loyal and dedicated to customer service and they follow up with customers very well. More

by charliedale50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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