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Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.8
866 Reviews

866 Reviews of Donalson Chevrolet Buick GMC - Service Center

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February 18, 2023

Donalson always takes care of my needs! Shout out to Jewel in the service department. She takes care of her customers like nobody else. I was in a unique situation, and she talked me throug More

by AMEESCAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2023

Jewl was very helpful and nice in servising my cady in service dept . Thank you Jewl More

by lyoungblood9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2023

Amazing customer service. Everyone I talked to was SO nice. Got my truck back quickly and everything was taken care of! Will absolutely go back. More

by collinsheldon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2023

Very pleased fast service very friendly only took one hour for tire rotation and oil change More

by sherrington409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2023

Very nice service dept. . always prompt and courteous with their customers. Will always use your service.. TV More

by JACKSON5169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Judalet, Daniel Russo, Latricia Chambliss, Jason Ortgies, Joe Isbell
February 16, 2023

Very good service! I drive an hour to get to your shop, and I appreciate your mechanics getting the job done in one afternoon! Your mechanics are great, and so are yo More

by Christy Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Christy Lynn responded

Very good service! I drive an hour to get to your shop, and I appreciate your mechanics getting the job done in one afternoon! Your mechanics are great, and so are your service personnel who set up the work to be done! I've purchased two vehicles from this dealership to date, and I recommend your dealership to everyone!

February 16, 2023

The employees are all friendly and helpful. They work with you on scheduling your service needs. More

by rimarble
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Doughtery, Latricia Chambliss
February 15, 2023

Pays attention to detail always gets the job done will continue to use long as possible More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2023

Just nothing ever sets a code so not much covered, prices above normal. The extended warranty they put on the vehicle seemed to be lacking More

by bjl58kwm60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2023

Fast service with excellent techs make the experience a great one! Thank you so all your dedication. More

by CHIP.HELTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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