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Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.8
866 Reviews

866 Reviews of Donalson Chevrolet Buick GMC - Service Center

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March 02, 2023

Always courteous and professional , short waiting time, will definitely use them in the future when needed. More

by okeeflyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2023

Donalson service was great! My truck was in and out! Hopefully won't need to but if I do will gladly use them again! More

by KBURK35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2023

Employees are always so courteous and eager to help you. Very prompt service. Sweet atmosphere all around More

by castleduck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2023

Fast service with friendly staff. Technicians always do an excellent job. Will go back again! More

by CHIP.HELTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2023

Great people to talk to and get the service you need for your vehicle in a timely fashion More

by Pete Mondello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2023

Although I've had many troubling issues with the A/C on my 2014 Silverado, I can honestly say the service dept. has been great in dealing with me. They have always been more than courteous with me. More

by unkamikec
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2023

I got there early for my service appointment, really didn't have to wait long. They got me ready, no problems. More

by MARYSAMP60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2023

Very helpful, and had minor issues with the truck we bought, they brought it right back in to fix the issue and get us back on the road. Recommend buying from donalson More

by standley101112
Recommend Dealer
Yes
Employees Worked With
Latricia Chambliss, Taylor Newell
February 24, 2023

The time spent was about 45 minutes for the recall service to be completed and the service person took the time to show me what was done. More

by Carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2023

Had my oil change & my tire rotations done. Got there at 1245 & had me on the road at 130. Super fast & the staff was super friendly too!😀 More

by SARMSTRONG99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember who, sorry!
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