Donalson Chevrolet Buick GMC - Service Center
Silsbee, TX
866 Reviews of Donalson Chevrolet Buick GMC - Service Center
They were very professional. My vehicle was taken care of in a understandable amount of time and so was i. My vehicle was taken care of in a understandable amount of time and so was i. More
Janna was very knowledgeable with Quality work and timely service. The over all experience was excellent service. The over all experience was excellent More
Your people have always made the effort to answer questions as asked GM how ever seems to think all problems are normal wear questions as asked GM how ever seems to think all problems are normal wear More
Jenna the Buick service writer was very snappy and not good customer/ service writer, she didn’t fully have everything written down and was too hurried with customers. Needed to be told what was wrong wit good customer/ service writer, she didn’t fully have everything written down and was too hurried with customers. Needed to be told what was wrong with my car under warranty. One issue was not addressed. I wanted them to check fuel filter to see why I’m getting bad gas mileage. It was not done or addressed. Took a week for hose to come from factory when it should be overnighted. Had my car a week and I had to call to Get up dated status. Rushed in to service and rushed out of service by Jenna. Just not good service writer. More
They are very nice and polite. ...I would rate them being a 10......when I get ready to purchase a new vehicle I will come to yall....thank you ...I would rate them being a 10......when I get ready to purchase a new vehicle I will come to yall....thank you More
Great service. Easy to work with and knowledgeable about repairs. I would recommend their service department to my friends! Easy to work with and knowledgeable about repairs. I would recommend their service department to my friends! More
I've been coming here for years and happy with the service. Even though the name has changed twice its the same people I trust. Will compliment the car wash they did during my oil change was epic, the service. Even though the name has changed twice its the same people I trust. Will compliment the car wash they did during my oil change was epic, they did it like I would, even polished my rims. Highly recommend these folks for service. More
The service person! Janna was rude and I’ll never come back!!! If she was a man it would have been a way different out come. I wouldn’t let a man talk to me the way she Janna was rude and I’ll never come back!!! If she was a man it would have been a way different out come. I wouldn’t let a man talk to me the way she did. I would fire her!!! More
Great service, very friendly and helpful in the service department. Will be returning for service department. Will be returning for service More