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Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.8
834 Reviews

834 Reviews of Donalson Chevrolet Buick GMC - Service Center

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October 01, 2024

Service was great. They keep you updated on parts and progress. Highly recommend them! Thank you More

by frodriguez1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

Service was fast and Janna was AWESOME! I will definitely come back because of how well she treated me and the quality of the service. More

by JOSH.DANNA780314
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

This is the best service department in southeast Texas. Janna took great care of me and my vehicle! More

by LRNADMS10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Excellent communication, they are one step ahead of GMC themselves. Very easy to deal with More

by hogghunter40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

Nichole,Jewel and witherspoon also thomas Johnson made the experice wonderful. i would always come back to this Chevy dealer ship. More

by THOMASMORE702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Brunner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : every one in parts department
September 22, 2024

The service department at this dealership is in my opinion the best around. Very knowledgeable and reliable. More

by williamnoland77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2024

Called to schedule service Jewel was very helpful and pleasant to speak with she helped find a day and time that worked for me and the day I arrived was greeted by a service advisor and the service took More

by sarahbella0485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2024

The people at Donelson are very kind and helpful, technicians were very knowledgeable and explaining what problems my vehicle had, and how to resolve the problems. Unfortunately, it is GM’s ongoing p More

by RMOUTONHD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2024

Quick and friendly customer service. No long wait she said about an hour and that is exactly how long it took. More

by CPARKER_76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keenan Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2024

Everything was done according to plan and according to time estimated. Good job. Thank you. More

by GBURNAMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
4.0
This rating includes all reviews, with more weight given to recent reviews.
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