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Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.8
866 Reviews

866 Reviews of Donalson Chevrolet Buick GMC - Service Center

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April 02, 2023

The entire crew at the service center helped me and made me feel extremely comfortable. They kept me up to date on everything going on with my car. Great group of people. More

by perryj71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Judalet, Daniel Russo, Latricia Chambliss, Jason Ortgies, Eric Williamson
April 01, 2023

They were great. They ran the diagnostic test found the problem, had the parts in stock and installed them. Problem solved. More

by Rgore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Williamson
March 31, 2023

Janna was personable,helpful, courteous and was able to answer all of my questions in a timely manner. More

by KARLARICHARDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2023

Service is performed in a timely manner. 21 point inspection has improved over the last two to three years! More

by DDREDEAUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
March 29, 2023

I was early for my appointment. The service writer came out and helped me.The service was completed in less than 30 minutes. More

by rward389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot his name. Very nice young man.
March 29, 2023

Very helpful. I have always been greeted nicely and treated fairly. They are very knowledgeable about what is wrong with my vehicle and repairs done in a timely ma More

by Texxon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Ozan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Judalet, Latricia Chambliss
March 29, 2023

Courteous, scheduled quickly and out of shop on time! Was able to use warranty on covered services More

by Smcanelley0120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2023

The personnel lay Donaldson GMC are always courteous and knowledgeable. They were right on time and finished the job promptly. More

by JACK.L.SHORT49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2023

Friendly and fast svc. Kept me updated on the process of the warranty work being done on my vehicle More

by crlane787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2023

Had to bring truck in for check engine light coming on @ 750 miles, they took care of it quick and easy. Did a great job. More

by rchoate103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latricia Chambliss, Joe Isbell
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