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Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.8
865 Reviews

865 Reviews of Donalson Chevrolet Buick GMC - Service Center

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April 12, 2023

We bought our vehicle from Donalson/Moore because our son bought a vehicle from them. We keep coming back for our service needs because of the people who work there! They are always super nice and accommodat More

by MLSAWYER71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Williamson
April 11, 2023

Great service. Professional. Brought me to work and picked me up. Truck was in and out in less than a day. More

by katieleapowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Ozan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2023

Best service department: friendly and professional but hometown. Salesman is the best around in my opinion. More

by PAUMCDONA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Jones , Eric Williamson
April 10, 2023

Very attentive to your time. Call you by name. Don’t try to oversell and do something you don’t need or want. More

by shannon_mcdonald82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Williamson
April 10, 2023

I received good service from all of the members of Donaldson motor company. They were professional and competent More

by jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Williamson
April 08, 2023

Very clean, everyone was very respectful. The job was done quickly an efficiently Would highly recommend. . More

by AABSHIER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Williamson
April 08, 2023

It took almost 2 hours for an oil change and tire rotation. I had a 1:00 appointment and it was almost 3 when I left More

by Jill_durant61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Williamson
April 07, 2023

They were great. Always a pleasure to do business with Donaldson. The service department is the best. More

by Jesmo5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Williamson
April 07, 2023

Hey if u have a GM vehicle take it to Donaldson in silsbee,tx great customer service thanks Donaldson Chevy Buick and GMC Cadillac !!!!! More

by blackhill1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2023

I needed state inspection. Eric & the techs got me in & out quickly. I appreciate their efficiency More

by RNMCAFEE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Williamson
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