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Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.8
865 Reviews

865 Reviews of Donalson Chevrolet Buick GMC - Service Center

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April 16, 2023

Communication at the dealership is lacking and could be better especially in the service department. More

by Kandurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Williamson
April 16, 2023

Great Dealership that keeps you informed on status of vehicle. Great Service Team and Quick. More

by NAP2448
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Russo, Latricia Chambliss, Jason Ortgies, Eric Williamson
April 16, 2023

Have purchased vehicle since 2005 under different names, the staff is the same..always friendly and helpful. More

by Vanessah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2023

Everything thus far has been excellent. I wouldn't mind sending relatives or friends to your dealership. More

by catkins6. Clydel and Clara Atkins
Recommend Dealer
Yes
Employees Worked With
Virginia
April 14, 2023

Very informative and respectful of my time. .. Fixed my vehicle in a timely manner Very friendly More

by Thomastylerjr2@gmail.com
Recommend Dealer
Yes
Employees Worked With
Jewel and Michael
April 13, 2023

The service department was very friendly and on time. I was in and out in no time. More

by ANGELACASTILAW.AC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Russo, Billy Allen
April 13, 2023

They are awesome, they have the best customer service, I will recommend everybody to come to this dealership so they can take care of your vehicle More

by Sestexauto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Williamson
Apr 13, 2023 -

Sestexauto responded

They are awesome, they have the best customer service, I will recommend everybody to come to this dealership so they can take care of your vehicle

April 12, 2023

The service was friendly, courteous and timely. I have been dealing with the service department at Donalson for several years and so far I have not been disappointed. More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Williamson
April 12, 2023

Service was quick and fast, advisor was very nice and informative. Scheduling was very easy and simple. More

by KRISEOBRIEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Williamson
April 12, 2023

Friendly and professional staff, always helpful and accommodating! The service department does a great job on my vehicles and I never have any complaints about the quality of work! More

by dzta97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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