Donalson Chevrolet Buick GMC - Service Center
Silsbee, TX
865 Reviews of Donalson Chevrolet Buick GMC - Service Center
The employee are very friendly there. They make feel like part of the family there. The best part of the service they work fall They make feel like part of the family there. The best part of the service they work fall More
Very friendly service oriented dealership. I have had nothing but a great relationship with this dealership. I have had nothing but a great relationship with this dealership. More
Very efficient, nice staff. I would recommend them to anyone. Keep it going don’t change. I would recommend them to anyone. Keep it going don’t change. More
This dealership has serviced my sierra for the last 5 years always fast friendly service no complaints years always fast friendly service no complaints More
Brought my truck in for diagnostic testing, on Wednesday . Was told some parts would need to be replaced and the truck would be complete the following week. We were left without a vehicle to drive after bei . Was told some parts would need to be replaced and the truck would be complete the following week. We were left without a vehicle to drive after being told all loaners were being worked on. After roughly 10 days went by I called to check, was told they were waiting on parts. Another week passed so we called, oh looks like the parts haven’t arrived. Week 3-4 we called, they state that they have to go ahead and replace the part they said was wrong on day one. We wait another week, now a fuse blew and it needs a new starter. Umm it did not come in for anything pertaining to the starter. 2 days later the fuse box needs replaced. FINALLY! 5 weeks later we get our truck back. I noticed when driving it the steering wheel is pretty far out of alignment. So I call and they refused to take responsibility for this issue. So we had to take the truck to a front end shop to have it fixed. Upsetting to be completely stranded without a vehicle when all issues were warranty due to a Chevy issue. More
Always a great experience from scheduling service to being greeted upon arrival, as well as speed of service. being greeted upon arrival, as well as speed of service. More