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Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.8
865 Reviews

865 Reviews of Donalson Chevrolet Buick GMC - Service Center

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May 07, 2023

Accommodating. Friendly. Efficient. No No no no no no no no no no no no no More

by cezeller
Recommend Dealer
Yes
Employees Worked With
Jewel
May 06, 2023

The service was fast. The people were friendly and accommodating. Facility was Clean and neat. More

by Thescallorns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Williamson
May 05, 2023

Jewel was very professional. She kept me in the loop with warranty work and the processes throughout repair. She is why I will return to your dealership. More

by KEVINLHUDSPETH@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Jewel
May 05, 2023

Jana is very thorough and very knowledgeable about what she does. She makes coming in very easy. More

by KRESTON23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023

Wanted to screw me out of $800 for a battery and a battery cable that had zero issues went and picked up the truck has started fine ever since also charged me 145 for alignment and parts and a separat More

by Lincoln Herrington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jewel Payne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : “Technician's”
May 05, 2023

Service was fast and efficient. Staff was friendly. Pleasant waiting area and service took less time than expected More

by PWILLIA0743
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Williamson
May 03, 2023

Super nice people. Diagnostics for my car was fast , I would recommend Donalson for my car needs… More

by ANGELAWATSON650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023

I had a tear in my door panel, they looked at it & are ordering the part. More

by YOLANDAWHITNEY88@GMAIL.COM
Recommend Dealer
Yes
May 02, 2023

I am always extremely pleased with your service representatives Jewel and Jana and the quality of the work your mechanics do. It's the very reason I continue to bring my vehicles to you. More

by 79abarba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023

They were very accommodating! Waiting area was comfortable and customer service was great! THANK you More

by DONNIEMARTINEZ1734
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latricia Chambliss, Eric Williamson
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