Back

Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.8
865 Reviews

865 Reviews of Donalson Chevrolet Buick GMC - Service Center

Sort by
May 16, 2023

Always professional, they always keep you updated with what’s going on! They make you feel like you are the best customer More

by GLLITTLEFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Russo, Joe Isbell
May 15, 2023

Very costly. Almost fell out when I got my bill, $1100!! Nobody explained or even gave me a clue it would be that much!! More

by woods571.rw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2023

Jana was very helpful in getting us a loaner vehicle quickly and and getting our vehicle repaired and serviced Thank you More

by tossitout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2023

Dealership personnel are top tier at Donalson Chevrolet. I was greeted almost immediately upon arrival. My appointment for service was completed in no time. These people are very efficient. More

by mxs2241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Williamson
May 14, 2023

Appointment was on time and repair was done within the specified timeframe. Great service and will be returning for future needs. More

by Hemmert1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023

Simply the best. I drive past two GM dealerships to buy my cars and have my service done at Donaldson. The staff is professional and knowledgeable. More

by GJOHNSON15
Recommend Dealer
Yes
Employees Worked With
Jewel
May 12, 2023

Very friendly and kept me updated And I did not have to leave my vehicle for days to get it repaired More

by adriangreen68@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Jaana
May 11, 2023

I must say Daniel Russo is an amazing employee for the company I was very dissatisfied about the situation and he has made me a happy customer once again, , you guys rock More

by SHIRLEYHAWKINS14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Mitchell , Wayne Judalet, Daniel Russo, Latricia Chambliss, Jason Ortgies, Joe Isbell, Eric Williamson
May 11, 2023

Y’all fake and fraud don’t care about your customers just yous of I will not send no one else to you guys More

by SHIRLEYHAWKINS14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Judalet, Daniel Russo, Latricia Chambliss, Jason Ortgies, Thomas Johnson
May 08, 2023

Went for oil change made appointment on phone he was very polite and professional got in before appointment time and got out in a reasonable time More

by TXSWEETKISSES2@AOL.COM
Recommend Dealer
Yes
Employees Worked With
Don't remember the name the guy in the service department
...
41
...