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Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.8
865 Reviews

865 Reviews of Donalson Chevrolet Buick GMC - Service Center

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May 21, 2023

Eric promptly made the appt. for me and when i arrived Janna made sure my 1995 tahoe was put into serivice. This is really good..my grandfather was GM's ACDELCO plant manager aro More

by THOMASMORE702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Williamson
May 20, 2023

It was good but they need to be able to perform an emissions test upon state inspection. More

by klacy@ohmstede.net
Recommend Dealer
Yes
Employees Worked With
Lady in service
May 20, 2023

Will never purchase another vehicle from your dealership! No manpower to service my vehicle. Case closed. Cash buyer also! Goodbye forever! Adios! More

by Eel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janna Weatherspoon
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023

Although it took a while to complete, the dealership is offers to provide a complimentary rental that was well appreciated. More

by ROBINJOHNSTON12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023

Donaldson is so professional and helpful. I drive 40 miles past two other GM dealerships to buy my vehicles and have all my service done at Donaldson GM. More

by GJOHNSON15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023

Always willing to go the extra mile. The staff is very knowledgeable about what’s going on. More

by GLLITTLEFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Russo, Joe Isbell, Thomas Johnson
May 18, 2023

Met with a smile as I pulled in for service and oil change and in a timely manner More

by j_mikel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023

Plenty of inventory to choose from and a good variety of different types of vehicles and color. Salesman was polite and knowledgeable of the vehicles. More

by BLACKBRANCHBARRY
Recommend Dealer
Yes
Employees Worked With
Billy Allen
May 17, 2023

Experience was good. James was a great help to us James was very knowledgeable about our vehicle and explained everything very well More

by JPVISCARDIS@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
James Kelly
May 17, 2023

Good service! Service team was friendly and helpful as well as the sales team trying to sell me a vehicle as I was walking the lot. More

by 06tacoma33s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Russo
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