Back

Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.7
885 Reviews

885 Reviews of Donalson Chevrolet Buick GMC - Service Center

Sort by
June 07, 2023

I’m just writing words here to see if anyone really reads this 15 word minimum. More

by David.E.Broussard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Ozan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Judalet, Daniel Russo, Billy Allen, Dawne Martin, Eric Williamson
June 07, 2023

MS. Jewel Payne Is very professional and courteous, my car was fixed @ the estimated time that she told me,THANK you Ms.Payne More

by brendawilliams1449@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

My very first visit. Curb appeal was above average (no visible trash-very clean throughout). Scheduling vs actual time line at the service department was accurate. Only r More

by chris.cerrato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

chris.cerrato responded

Very pleased as a first time visitor to this dealership.

June 07, 2023

I brought my truck in for service at an appointed time and was met by a service writer as soon as I drove up. My truck was attended and returned in a prompt manner. I would recommend Donaldson GMC Service More

by therock1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

Friendly people who got my repairs on my vehiclefdoei. A timely and professional manner I would recommend anyone to use them. More

by JillR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Ozan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2023

Service advisor and cashier were friendly. Service was completed in a timely manner. This was a pleasant experience. More

by cjkester418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latricia Chambliss, Eric Williamson
June 02, 2023

Service center was great, went to showroom to discuss new vehicle, Finance is another story. I met with Perry who I was told was the finance manager. He was the most hostile individual I’ve ever met. I am More

by Pfloyd2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Williamson
June 01, 2023

Was very helpful and informative. Would be happy to work with them again. Thank you More

by CAPTMIKE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Isbell
May 31, 2023

I have always been treated quickly, efficiently and courteously by everyone at this business. I have been a customer for many years. More

by mimi_margaret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Williamson
May 28, 2023

Everyone there seems to go above and beyond to take care of the customers. I really like doing business there. More

by theperrycats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Williamson
...
40
...