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Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.7
886 Reviews

886 Reviews of Donalson Chevrolet Buick GMC - Service Center

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June 23, 2023

Good customer service, Good and Fast service. Taking time to answer all my questions. Kindness More

by JOHNSONTAMALA64
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Williamson
June 23, 2023

I was treated with such respect in spite of the fact that my 2009 Chevy HHR was a student driver car before I bought it and was wrecked on all four panels. It took a while for them to fix all of the recalls More

by jeanniedavison
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Williamson
June 22, 2023

Great service my sales lady was great finance guy was quick and he was snart More

by murbassin
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe Isbell
June 21, 2023

They did a great job on my truck, found the issue with my transmission and fixed it More

by james.d.kinter
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2023

I'm happy with the service I've received but I'm not happy with the waiting list to do a simple oil change. One week. This type of service should be faster. More

by awnegrete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2023

My son took the truck in and he said the service was quick and easy. Thank you More

by David Woods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Williamson
June 18, 2023

Jana Rocks ! In and out in less than an hour. Alex Donalson is running a finely turned machine More

by a.grider1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty Balismo , Wayne Judalet, Daniel Russo, Latricia Chambliss, Thomas Johnson
June 18, 2023

The only problem I had was they put 35 lbs of air in my 50 lb tires. Other than this you did a great job. More

by CLBYARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2023

Although I don't look forward to driving over an hour for service work, they do make the process easy and service dept is always nice and friendly. More

by 06tacoma33s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Russo
June 16, 2023

Mostly oil changes and tire rotations Their attitude and their service is always amazing The speed of the workers is mind blowing More

by ADAMMASON5771
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon and Jewel Payne
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